Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Soham Soni

Columbus,Ohio

Summary

Dynamic Front Desk Assistant with proven expertise in hospitality services and problem-solving, honed at Townplace Suites Marriott. Excelled in creating memorable guest experiences by leveraging exceptional communication and multitasking abilities. Skilled in payment verification and maintaining cleanliness, significantly enhancing guest satisfaction and retention.

Overview

Work History

Front Desk Assistant

Townplace Suites Marriott
10.2024 - 11.2024
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Education

Associate of Science - Biology

The Ohio State University
Columbus, OH
01-2028

Skills

  • Problem-solving skills
  • Hospitality services
  • Scheduling appointments
  • Maintaining cleanliness
  • Payment verification
  • Credit and cash payments

Accomplishments

  • Asked by hotel manager to handle concierge duties due to high level of professionalism and attention to detail when that individual was out sick for a week.

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Interests

  • Gym Workouts
  • Team Sports
  • Artificial Intelligence (AI) and Machine Learning

Timeline

Front Desk Assistant

Townplace Suites Marriott
10.2024 - 11.2024

Associate of Science - Biology

The Ohio State University
Soham Soni