Sohan Singh Thakur Kaling
Lombard,IL
Summary
Detail-oriented and proactive Business Analyst with expertise in Agile methodologies, requirements gathering, user story creation, and detailed documentation. Adept at process mapping and ensuring clear, achievable product roadmaps. Skilled in conducting comprehensive research to determine solution feasibility, analyzing business impacts, and facilitating effective communication among diverse teams. Proven ability to support testing, facilitate training sessions, and develop appropriate documentation to meet business expectations. Seeking an entry-level position to leverage my skills and contribute to the development of innovative solutions.
Overview
6
6
years of professional experience
Work History
Business Analyst
Datics Inc
Naperville, IL
10.2023 - Current
- Conducted market research to identify potential opportunities for new product development.
- Analyzed customer data to determine trends in purchasing behavior.
- Developed financial models and forecasts to support business decisions.
- Performed cost-benefit analysis of proposed changes to business processes.
- Collaborated with stakeholders across departments to define requirements for new projects.
Business Analyst Intern
Tech Systems
Chicago, IL
06.2023 - 08.2024
- Collaborated with product management, UI/UX designers, and development teams to gather and document requirements.
- Created detailed user stories, acceptance criteria, and process maps to ensure a clear understanding of project scope and objectives.
- Conducted research to identify existing solutions and feasibility for new implementations.
- Assisted in developing functional specifications and source-to-target mappings for IT team communication.
- Supported testing team by translating requirements into comprehensive test plans and developing system integration test scripts.
- Participated in sprint ceremonies, including planning, reviews, and retrospectives, acting as a liaison between stakeholders and the development team.
Junior Business Analyst
Hewlett Packard Enterprise
Electronic City, Karnataka, India
01.2020 - 08.2021
- Facilitated requirement gathering sessions with stakeholders and subject matter experts to document business needs.
- Developed user stories, use cases, and functional specifications to guide the development process.
- Assisted in the creation of test scenarios and collaborated with QA teams to ensure testing aligns with business expectations.
- Conducted training sessions and demos for end-users to facilitate the implementation of new functionality.
- Managed backlog items including user stories, bugs, and defects, working closely with the Product Owner to prioritize tasks.
Junior Business Analyst Intern
Tech Mahindra
Hyderabad, Telanaga, India
07.2019 - 12.2019
- Analyzed business requirements and identified potential solutions to operational issues.
- Gathered, documented and interpreted user stories from stakeholders.
- Created data flow diagrams to identify system processes and data flows between systems.
- Developed functional specifications documents for software development projects.
Junior Business Analyst Intern
Hewlett Packard Enterprise
Electronic City, Karnataka
01.2019 - 05.2019
- Conducted analysis of existing applications, databases and systems.
- Maintained project documentation such as requirements traceability matrix, test plans and user guides.
- Prepared process workflows to define the steps necessary for successful implementation of a new process or system solution.
- Performed gap analysis to assess current state versus future state processes and systems requirements.
Education
Master of Science - Computer Science And Information Technology
Western Illinois University
Macomb, IL05-2023
Bachelor of Science - Electronics And Communications Engineering
Lovely Professional University
07-2019
Skills
- Agile Methodologies: Scrum, Kanban
- Tools: Azure DevOps (VSTS), JIRA, Confluence
- Documentation: User Stories, Use Cases, Functional Specifications, Process Mapping
- Testing: System Integration Test Scripts, Test Plan Development
- Software: Microsoft Office Suite, SQL, Visio
Key Projects
Customer Relationship Management (CRM) System Enhancement
- Conducted thorough research to determine the feasibility of enhancements to the existing CRM system.
- Worked with cross-functional teams to gather requirements and develop detailed documentation, including user stories and process maps.
- Assisted in the development of test plans and system integration scripts to ensure smooth implementation.
Additional Experience
Volunteer Technical Support | September 2022 – December 2022
- Provided technical support and training to community members on software applications and basic IT troubleshooting.
- Assisted in organizing and facilitating workshops on Agile methodologies and business analysis fundamentals.
Accomplishments
- Won first price in Cricket Competition.
- Awarded second price in Cheese Competition.
- Been awarded as best Anchor.
References
References available upon request.
Timeline
Business Analyst
Datics Inc
10.2023 - Current
Business Analyst Intern
Tech Systems
06.2023 - 08.2024
Junior Business Analyst
Hewlett Packard Enterprise
01.2020 - 08.2021
Junior Business Analyst Intern
Tech Mahindra
07.2019 - 12.2019
Junior Business Analyst Intern
Hewlett Packard Enterprise
01.2019 - 05.2019
Master of Science - Computer Science And Information Technology
Western Illinois University
Bachelor of Science - Electronics And Communications Engineering
Lovely Professional University
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