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Sohnsearae Tippetts
DOT Compliance
Vancouver,WA
Summary
Knowledgeable Compliance Director (Manager) with documented success in developing policies, leading training programs and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with FMCSA and DOT regulations. Talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities towards enhancing business plans and day-to-day activities. Results-driven in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
25
25
years of professional experience
Work History
Director of Compliance
Market Express, LLC.
Portland, OR
11.2025 - Current
- Manage the resolution of complex compliance matters, minimizing potential fines and penalties.
- Evaluate proposed business initiatives from a compliance perspective, providing guidance on potential risks or concerns.
- Facilitate open lines of communication between departments concerning ongoing regulatory changes and their impact on operations.
- Improve compliance management by implementing streamlined processes and procedures.
- Serve as subject matter expert for internal teams regarding federal, state, and local regulatory requirements.
- Perform regular compliance reviews and audits, identifying non-compliance issues.
- Address compliance issues by developing and implementing corrective action plans.
- Develop compliance training initiatives and materials, educating staff on regulations.
- Serve as the companies Certified Designated Employer Representative (DER) for the FMCSA and DOT with over 200+ DOT Drivers.
Director of Maintenance
Market Express, LLC.
Portland, OR
04.2024 - 10.2025
- Oversaw maintenance operations for 170+ trucks and 800+ trailers to ensure optimal facility performance and safety compliance.
- Developed and implemented preventive maintenance schedules, reducing equipment downtime.
- Trained and mentored maintenance staff of 20+ on best practices and safety protocols.
- Collaborated with cross-functional teams to enhance workflow efficiency and operational effectiveness.
- Implemented process improvements that streamlined maintenance procedures and reduced costs.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Evaluated and recommended new technologies for potential integration into the facility's maintenance operations, ensuring continued growth and adaptability in the face of industry advancements.
Operations Manager
CRST, The Transportation Solution, Inc.
Kalama, WA
07.2021 - 04.2024
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Successfully trained region on new operating system, ensuring a smooth transition with minimal impact on day to day operations.
- Regional champion partnering with HR and leadership development team on United Way campaign, driver mobile app and a new HR benefit and performance platform.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Achieved higher employee retention rates (retention rates of 55-65%) by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Facilitated smooth collaboration between departments through clear communication channels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Worked with HR on recruitment and hiring of regional management.
Quality Control Manager
CRST, The Transportation Solution, Inc
Kalama, WA
06.2018 - 07.2021
- Streamlined quality control processes, resulting in increased efficiency and reduced costs, using CI.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
Safety and Compliance Manager
CRST, The Transportation Solution
Kalama, WA
03.2015 - 06.2018
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for office staff and drivers.
- Trained drivers in Smith Systems "5 Keys".
- Maintained a regional goal of 98-100% compliance with 200+ drivers following FMCSA regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with senior management to develop company-wide safety policies, procedures, and guidelines.
- Streamlined incident reporting processes for accurate documentation and data-driven decision making.
- Consistently achieved high levels of employee engagement in quarterly in person safety meetings, fostering an environment focused on continuous improvement.
Office/Regional Recruiting Manager
CRST-Gardner Trucking, Inc
Kalama WA
01.2012 - 03.2015
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed regional driver recruiting, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Reduced driver turnover from 70% to 56%
- Managed recruitment advertising, streamlining and creating an efficient hiring process to increase final hiring.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Compliance Specialist
CRST-Gardner Trucking, Inc.
Woodland, WA
03.2008 - 01.2012
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities.
- Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
Office Manager
Paycheck Advance, LLC
Portland, OR
04.2001 - 12.2007
- Represented the company in small claims court and mediation proceedings.
- Managed end-to-end debt collection processes, ensuring compliance with state regulations from paperwork, process servicing, mediations and court filings.
- Negotiated settlements and mediated disputes with delinquent clients, reducing outstanding debt portfolios.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions multiple times a day to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Gender Studies
Mt Hood Community College
Gresham, ORSkills
- Compliance monitoring
- Data privacy
- Quality controls
- Vendor / supplier performance management
- Internal audits
- Documentation review
- Federal and state regulations
- Time management
- Problem-solving
- Teamwork and collaboration
- Training and development
- Reliability
Financial Management
Organizational Management
Performance Reporting
Document Control
Data Analysis & Management
Operations Management
Regulatory Compliance (FMCSA & DOT)
Continuous Improvements
Workforce Management
Policies and Procedures Implementation
Problem-Solving
Onboarding and Orientation
Software
Microsoft Office
TMW
McLeod
Maven
Fleetrock/Shop connect/Loves
Idelic
Tenstreet
Timeline
Director of Compliance
Market Express, LLC.
11.2025 - Current
Director of Maintenance
Market Express, LLC.
04.2024 - 10.2025
Operations Manager
CRST, The Transportation Solution, Inc.
07.2021 - 04.2024
Quality Control Manager
CRST, The Transportation Solution, Inc
06.2018 - 07.2021
Safety and Compliance Manager
CRST, The Transportation Solution
03.2015 - 06.2018
Office/Regional Recruiting Manager
CRST-Gardner Trucking, Inc
01.2012 - 03.2015
Compliance Specialist
CRST-Gardner Trucking, Inc.
03.2008 - 01.2012
Office Manager
Paycheck Advance, LLC
04.2001 - 12.2007
Gender Studies
Mt Hood Community College