Soi Linh Phong
Summary
Being fluency at cash management and effective team collaboration, I significantly enhanced customer satisfaction and sales at VINA AHA. Additionally, being proficiency in both Vietnamese and English, I excelled in building strong customer relationships and efficiently managed inventory to keep stock levels balanced. Furthermore, I have a solid foundational in Python programming and Java, which highlighting my flexibility in handling both technical challenges and customer interactions.
Overview
7
7
years of professional experience
Work History
Exhibition Assistant
VINA AHA - ZEXUS CHAIN
07.2024 - 07.2024
- Organized and maintained exhibition spaces, contributing to a visually appealing environment for guests.
- Translator between English and Vietnamese.
- Assisted with guided tours by providing additional information on artwork when needed or requested by tour group leaders.
- Provided exceptional customer service to exhibition attendees, addressing questions and concerns promptly and professionally.
- Balanced item protections with aesthetic standards while preparing artifacts for exhibition.
- Ensured artwork safety by monitoring gallery spaces during public hours and special events.
Exhibition Assistant
Token Roller Chain
05.2024 - 05.2024
- Balanced item protections with aesthetic standards while preparing artifacts for exhibition.
- Assisted with guided tours by providing additional information on artwork when needed or requested by tour group leaders.
- Provided exceptional customer service to exhibition attendees, addressing questions and concerns promptly and professionally.
- Translator between English and Vietnamese.
Startup Founder
La Nature
11.2019 - 10.2021
- An entrepreneur project in high school
- Co-founded a startup focused on creating organic handmade soaps for handwashing to replace chemical-based alternatives.
- Collaborated with a team of four friends to design, produce, and market the soaps, which emphasize skin health and supporting Vietnamese craftsmanship.
- Conducted market research to understand the Vietnamese consumer base and identified key trends in the skincare and wellness industries.
- Managed operations daily, including production planning, inventory management, and quality control, ensuring a consistent final products.
- Every week, we needed to report our revenue.
- Improved teamwork, presentation, and research skills, developing a deeper understanding of entrepreneurship and market dynamics.
Sales Assistant
VINA AHA
07.2017 - 09.2018
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted in selling products and providing customer service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Exhibitions Volunteer
Donghua Chain
06.2018 - 06.2018
- Enhanced visitor experience by providing informative and engaging guided tours of exhibitions.
Education
Bachelor - Computer Science
University of Massachusetts, Boston
100 Morrissey Blvd, Boston, MA 0212505-2028
Diploma - Information Technology (IT)
Curtin Singapore
10 Science Park Road, Science Park II, Singapore 10-2023
High School Diploma -
Vietnam-Australia School
594 3/2 Street,ward 14,district 10,Ho Chi Minh08-2022
Skills
- Python Programming
- Java Fundamentals
- Mathematics
- Leadership
- Problem - Solving
- Entrepreneur Foundation Skills
- Cash Management
- Effective Team Collaboration
- Stock Tracking
- Vietnamese Language Proficiency
- English Proficiency
Timeline
Exhibition Assistant
VINA AHA - ZEXUS CHAIN
07.2024 - 07.2024
Exhibition Assistant
Token Roller Chain
05.2024 - 05.2024
Startup Founder
La Nature
11.2019 - 10.2021
Exhibitions Volunteer
Donghua Chain
06.2018 - 06.2018
Sales Assistant
VINA AHA
07.2017 - 09.2018
Bachelor - Computer Science
University of Massachusetts, Boston
Diploma - Information Technology (IT)
Curtin Singapore
High School Diploma -
Vietnam-Australia School
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