Sok Mom
Puyallup,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Executive Assistant position. Ready to help team achieve company goals. Skilled Production Worker offering 8 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Sound Retina
03.2022 - 03.2023
- Manually count med inventory at end of clinic
- Checking in any freight (med supplies or clinic freight)
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
- Instilled anesthetic drops and assisted in laser treatments and minor procedures
- Measured intraocular pressure using Goldman and Tonopen tonometry process
- Measured and recorded visual acuity and color vision testing
- Assisted physician with laser procedures for vision corrective actions
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments
- Identified issues during preliminary exam and addressed concerns with physician
- Cleaned or sterilized ophthalmic or surgical instruments
- Assessed patients for eye issues and check visual acuity, color plates and papillary function.
Production Associate/ Logistics Specialists
Blue Origin
03.2023 - Current
- Read work orders to determine materials and sequence of operations
- Assemble and package products according to specifications
- Perform quality control checks on products and materials
- Use and maintain equipment and tools
- Order materials needed for production
- Pack and ship finished products
- Maintain clean and organized work area
- Keep record of work orders and documentation
- Communicating with other personnel/departments
- Monitor progress of activities
- Report issues to managers
- Follow protocols and maintain documentation.
- Maintained flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- We used equipment properly to avoid workplace hazards or injuries.
Lead Clerk
St Joseph Medical Center
03.2021 - 03.2022
- Doing clerical/administrative tasks such as printing/scanning/emailing
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Organizing and maintaining records/files/databases
- Answering over 60 phone calls and taking messages/directing phone calls to appropriate phone line
- Processing paperwork and diagnostic images for legal documents requested from law firms
- Auditing timetables for range of modalities (X-Ray, CT, MRI)
- Check patients in for appointments
- Record room-pushing diagnostic images through PAC'S framework
- Faxing reports/specific documentation to different offices
- Transcribing X-ray orders into Epic system
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
- Created reports and developed improvements and enhancements to automate records and file systems
- Routed business correspondence, documents, and messages to correct departments and staff members
- Interacted with customers by phone, email, or in-person to provide information
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
- Provided ease of access and navigation for important data by compiling, organizing, and uploading organizational documents to PACS database
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
- Produced high-quality communications for internal and external use.
CNA-Health Unit Coordinator
St Joseph Medical Center, Epic
10.2020 - 03.2021
- Conceding/Discharging children in
- Cleaning messy bed spaces when infants get moved, released, or moved beds paces
- Restocking infant supply carts
- Void trash and ruined cloth sacks cleaning
- Clean isolettes when needed
- Clean all messy hardware
- Creating new patient folder
- Order all inventory supplies and check on inventory levels
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Removed trash and straightened counters to keep areas clean and neat
- Take down labs to research center
- Submit Biomed and office requests depending on situation
- Set up staying in room/Strip living in once family is released
- Managed over 15 calls per day and directing line to correct department.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CSR - Materials
St Joseph Medical Center
09.2019 - 10.2020
- Case picking: Picking clinical supplies for medical procedure cases for impending week
- Picking cases and restocking CSR pack-room
- Conveying clinical supplies floors call down for
- Restocking emergency carts; for instance, neonatal and adult crash carts, Intubation canisters, Open heart lockers
- Standard Leveling: Assigned to specific floors to filter and restock quads, fundamental center, and kitchen region of units
- Provided primary customer support to internal customers
- Responded to customer requests for products, services, and company information
- Managed timely and effective replacement of damaged or missing products
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
Lead
Superior Linen Service
03.2012 - 09.2019
- Receiving: checking in freight
- Checking in and inputting data entry
- Purchase orders/vendor ordering
- Fulfillment orders
- Administrative office duties such as answering over 15 phone calls and directing calls to designated phone extensions
- Embroidery: ran embroidery machine, created designs and lettering
- Inventory management monthly
- Tracked receipts and inventory movements
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Coached team members in techniques necessary to complete job tasks
- Operated production machinery safely to reduce workplace accidents
- Continuously checked products for quality assurance according to strict guidelines
- Documented counts and sorted finished work to promote easy access for shipping or additional processing
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.2011
Skills
- Filing and data archiving
- Sorting and labeling
- Database Management
- Preparing and sending out correspondence, communications, and documents
- Attention to detail
- Efficient multitasking
- Computer Skills
- Workflow Optimization
- Cross-training abilities
- Strong Work Ethic
- Teamwork and Communication
Certification
CNA - Certified Nurse Assistant
Timeline
Production Associate/ Logistics Specialists
Blue Origin
03.2023 - Current
Ophthalmic Technician
Sound Retina
03.2022 - 03.2023
Lead Clerk
St Joseph Medical Center
03.2021 - 03.2022
CNA-Health Unit Coordinator
St Joseph Medical Center, Epic
10.2020 - 03.2021
CSR - Materials
St Joseph Medical Center
09.2019 - 10.2020
Lead
Superior Linen Service
03.2012 - 09.2019
High School Diploma -
Lincoln High School
CNA - Certified Nurse Assistant
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