Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Sokha Yan

Sokha Yan

Kingwood,TX

Summary

Highly accomplished Healthcare/Business Marketing Professional with a proven track record of driving tangible results. Seeking a challenging role where I can leverage and excel in my expertise in account/project management, sales, marketing, and recruitment to contribute to the success of a dynamic organization.

Overview

7
7
years of professional experience

Work History

Talent Coordinator Specialist

Flexup direct
01.2022 - Current
  • Facilitated seamless execution of recruitment processes, handling various aspects including job posting, submittals, compliance follow-ups, and extension processing
  • Engaged in client and vendor communication, ensuring clear and timely correspondence
  • Collaborated with internal teams to streamline acceptance and approval processes, contributing efficiency of overall operations
  • Spearheading recruitment efforts, utilizing in-depth knowledge of legal practices, procedures, and labor laws
  • Managing all aspects of recruitment process, including posting jobs, preparing metrics, and coordinating activities
  • Collaborating with Talent Managers and Senior Management to develop strategies for expanding healthcare network
  • Data Entry and Analysis Associates entered and maintained data related to client accounts
  • Assisted with analyzing data to identify trends or opportunities for improvement
  • Client Communication, addressing inquiries, and providing updates on status of projects or services
  • Maintained positive relationship between company and its clients
  • Involved in addressing minor issues or concerns raised by clients and working collaboratively with account management team to find resolutions.
  • Enhanced candidate experience by managing end-to-end recruitment process.
  • Streamlined talent acquisition efforts, utilizing applicant tracking systems and job boards for efficient candidate sourcing.

Inside Sales Agent/administrative Assistant

Renewal By Andersen
05.2017 - Current
  • Called clients to inform them about new products and services, demonstrating expertise in customer service
  • Marketed products with in-depth knowledge in areas such as accounts, sales, and technical support
  • Achieved recognition as one of top 3 agents, contributing to team's success
  • Managed payroll, work schedules, and prepared memos under general supervision
  • Provided support for confidential tasks, participated in meetings, and collaborated with HR on screening, testing, and interviewing applicants
  • Coordinated policy procedures and other duties to ensure smooth operations.
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Developed strong client relationships through effective communication and personalized sales approaches.
  • Streamlined internal processes for improved efficiency, leading to a more organized work environment.
  • Enhanced sales team performance by collaborating on strategic initiatives and sharing industry insights.
  • Maintained detailed records of client interactions, ensuring relevant information was easily accessible for future reference.
  • Utilized CRM software to manage leads efficiently, optimizing follow-up strategies for maximum conversion rates.
  • Used CRM software to maintain detailed contact logs and account records.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Achieved or exceeded company-defined sales quotas.

Education

Bachelor of Science in Healthcare Administration -

Sam Houston State University
Huntsville, Texas
01.2020

Skills

  • Sales Management/Marketing: CRM, Customer Success, Email Management, Sales Productivity
  • E-Signature & Documents Tracking, DocuSign
  • Recruitment, Planning Strategies
  • Applicant Tracking System: LaborEdge, Breezy, EnabledPlus
  • Leadership/Communication
  • Onboarding Processes
  • Talent Acquisition
  • Job Posting Optimization
  • Conflict Resolution
  • Recruitment Strategies
  • Data Analysis
  • Project Management
  • Relationship Building
  • Social Media Recruiting
  • Organizational Skills
  • Human Resources
  • Client Relationship Management
  • Project Management
  • Marketing Strategy
  • Healthcare Industry Knowledge
  • Employee Retention
  • Performance Management

Timeline

Talent Coordinator Specialist

Flexup direct
01.2022 - Current

Inside Sales Agent/administrative Assistant

Renewal By Andersen
05.2017 - Current

Bachelor of Science in Healthcare Administration -

Sam Houston State University

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Sokha Yan