Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sokhon R. Sen

La Crosse,WI

Summary

Detail-oriented professional with strong management skills and a proven track record in sales coordination. Expertise in building profitable customer relationships and delivering exceptional service in high-pressure environments. Skilled in developing and executing strategies that enhance profitability and drive organizational success.

Overview

10
10
years of professional experience

Work History

Sales Support Coordinator

DLF NA
Albany, OR
11.2021 - 06.2025
  • Generated custom quotes for customers based on specific needs and budget constraints.
  • Assisted with preparation of contracts, invoices, and closing documents for clients.
  • Managed inventory levels to ensure product availability and prevent stockouts.
  • Maintained customer relationships through regular follow-ups via calls and emails.
  • Resolved customer complaints professionally while adhering to established guidelines.
  • Coordinated with vendors to ensure timely delivery of goods ordered by customers.
  • Provided after-sales support, addressing customer concerns to enhance satisfaction.
  • Collaborated with sales team to understand customer requirements and drive product sales.

Marketing Manager

Rod's Ride On Powersports
La Crosse, WI
10.2020 - 10.2021
  • Directed social media and digital marketing initiatives to enhance brand visibility and guest retention.
  • Leveraged Instagram and Facebook for effective promotion of products and services.
  • Engaged with online audience inquiries and comments to support sales processes.
  • Authored and published blog posts to increase traffic to client websites.
  • Ensured data integrity by adhering to company policies and procedures.
  • Reviewed data entries, calculations, and billing codes for accuracy.
  • Provided assistance to managers during employee absences, ensuring continuity of operations.

Multi-Store Manager

Family Video
La Crosse, WI
01.2015 - 10.2020
  • Advanced from Assistant Manager to Store Manager through completion of extensive training sessions.
  • Balanced needs of multiple customers in fast-paced retail environment.
  • Held team members accountable for achieving brand and performance goals.
  • Built effective relationships with peers and upper management for enhanced collaboration.
  • Directed employees in sales, inventory management, and cash reconciliation activities.
  • Analyzed marketing information and developed strategic plans based on insights.
  • Addressed sales staff communication issues with tact and effectiveness.
  • Trained staff to deliver exceptional customer service.

Education

Bachelor of Science - Political Science, Criminal Justice

University of Wisconsin-La Crosse
2009

Associate of Science - General Studies of Science

Western Technical College

Skills

  • Business generating
  • Skilled at Marketing
  • Recruiting and Hiring
  • Employee development
  • Excellent written and communication skills
  • Self-directed
  • Tech-savvy
  • Public relations
  • Confidential documentation and recordkeeping
  • Strategic planner

Affiliations

  • Board Committee for Chad Erickson Memorial Thunder Ride for Juvenile Diabetes
  • Volunteered at Wafer
  • Participates in community events and volunteers where needed
  • Participated in college government activities

Timeline

Sales Support Coordinator

DLF NA
11.2021 - 06.2025

Marketing Manager

Rod's Ride On Powersports
10.2020 - 10.2021

Multi-Store Manager

Family Video
01.2015 - 10.2020

Bachelor of Science - Political Science, Criminal Justice

University of Wisconsin-La Crosse

Associate of Science - General Studies of Science

Western Technical College

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