Summary
Overview
Work History
Education
Skills
Timeline
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Soknhary Tong

Lancaster

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Lead Infant Room Teacher

Chesterbrook Academy
05.2021 - 02.2023
  • Enhanced infant development by implementing age-appropriate activities and lessons.
  • Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
  • Maintained confidentiality of children, family information and staff.
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
  • Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
  • Coordinated special events and activities for infants and their families, such as holiday celebrations or milestone celebrations.
  • Promoted language development by engaging in daily conversations and reading sessions with infants.
  • Developed strong rapport with families through open lines of communication via phone calls or emails about their child''s progress.
  • Created a warm and welcoming atmosphere in the classroom, leading to increased parent satisfaction with the center.
  • Supported healthy social interactions between infants through guided playtime and group activities.
  • Established routines for nap time, feeding, and diaper changes to create a stable environment for growth.
  • Implemented creative art projects that allowed infants to explore different textures while developing fine motor skills.
  • Maintained accurate records of each infant''s daily activities, meals, diaper changes, and other pertinent information for parent communication.
  • Continuously evaluated progress of each infant to ensure appropriate developmental milestones were achieved.
  • Participated in ongoing professional development workshops focused on the latest research in early childhood education.
  • Ensured safe and nurturing environment for infants by maintaining clean and organized spaces.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Gathered materials and resources to prepare for lessons and activities.

Direct Support Professional

Excentia Human Services
11.2019 - 09.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Receptionist

Polished Nail & Brow Lounge
03.2019 - 09.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct Nail Tech
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Maintained up-to-date knowledge of salon services and industry trends in order to provide accurate information and recommendations to clients.
  • Increased sales revenue by promoting salon products and services through comprehensive knowledge and persuasive recommendations.
  • Communicated with Nail tech team members if clients canceled or changed appointment times.
  • Contributed to the salon''s positive reputation by delivering exceptional customer service, resulting in numerous word-of-mouth referrals.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Managed social media accounts for the salon, increasing brand awareness and attracting new clientele through engaging content creation.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Enforced policies, following company procedures at all times.
  • Escorted clients to Manicure/pedicure areas.
  • Opening and closing Salon
  • Light cleaning
  • Counting Register end of day.
  • Soak and sterilized nail tools. Disinfect and sterilize pedicure and manicure area.

Lyft Driver

Lyft
01.2019 - 04.2019
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during pickup and drop off.
  • Assist with any passengers questions and concerns.

Warehouse Associate

Henry Schein Animal Health
11.2015 - 10.2017
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.

Babysitter/In-Home Nanny

Self-employed
11.2009 - 09.2017

  • Cared for infants to school age children. During mornings, afternoons, evenings and occasionally overnights.
  • Created engaging, educational, innovative games.
  • Consistently ensured children were fed, bathed, and put to bed before parents return home.
  • Light cleaning as needed.
  • Assisted children with school homework, assigned reading, and other activities.
  • Coordinated play dates with other families and friends as per a parent-approval.
  • Discussed progress and limitations with the parents of the child(ren) when necessary.
  • Prepared and provided healthy meals, snacks, and beverages to children.
  • Provided comfort and support to distraught or injured children.
  • Safely transported children to and from school, as well as parks and playgrounds.

Sales Associate

Wet Seal
02.2012 - 02.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

High School Diploma -

Manheim Township
Lancaster, PA
06-2011

Certificate - CNA

Willow Street Lancaster County Career And Technology Center
Lancaster, PA
05-2011

Certificate - Cosmetologist

Empire Beauty School
Lancaster, PA
08-2012

Skills

  • Team-oriented collaboration
  • Ensuring cleanliness protocols
  • Demonstrating calmness under pressure
  • Professionalism and ethics
  • Language development strategies
  • Child development expertise
  • Curriculum planning
  • Nurturing attitude
  • Strong work ethic

Timeline

Lead Infant Room Teacher

Chesterbrook Academy
05.2021 - 02.2023

Direct Support Professional

Excentia Human Services
11.2019 - 09.2020

Receptionist

Polished Nail & Brow Lounge
03.2019 - 09.2019

Lyft Driver

Lyft
01.2019 - 04.2019

Warehouse Associate

Henry Schein Animal Health
11.2015 - 10.2017

Sales Associate

Wet Seal
02.2012 - 02.2015

Babysitter/In-Home Nanny

Self-employed
11.2009 - 09.2017

High School Diploma -

Manheim Township

Certificate - CNA

Willow Street Lancaster County Career And Technology Center

Certificate - Cosmetologist

Empire Beauty School

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Soknhary Tong