Soksaphannarith Ta
Hickory ,Nc
Summary
Proven track record in enhancing store displays and merchandise presentation, notably at Lowes, where I spearheaded visual merchandising and shrink reduction strategies. Skilled in equipment operation and store organization, my approach significantly improved customer engagement and sales floor efficiency. Demonstrates strong marketing knowledge and a results-driven mindset, achieving notable improvements in promotional support and product placement. Very resourceful and can work under a tight deadline. I am also detailed oriented so I pay attention to every little thing that is dealing with the job.
Overview
13
13
years of professional experience
Work History
Amazon Delivery Driver
Freight On Wheels Express
Fairburn, Georgia
10.2024 - 12.2025
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Contacted customers prior to delivery to coordinate delivery times.
- Checked tires for proper inflation before leaving on each route.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Inspected vehicle and maintained gas, oil and water levels.
- Transported and safely delivered items to prevent damage or loss.
- Reported mechanical problems encountered with vehicles to dispatch.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Utilized street maps to plan and determine most efficient routes.
- Received daily delivery instructions and route assignments from dispatch.
- Utilized GPS and maps for efficient route planning.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Merchandise Associate
Lowes
McDonough, GA
06.2021 - 10.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Operated cardboard balers, forklifts and trash compactors safely.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Created attractive displays to promote items.
- Used pallet jacks to move and position merchandise.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Updated signage and price tags to reflect current sales.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Loader
Dicks Sporting Goods Distribution Center
Atlanta, GA
12.2017 - 12.2018
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Assisted in training new employees to increase team productivity and meet daily targets.
- Assisted in organizing and stocking products in warehouse to support colleagues.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Operated scanning equipment to track orders and shipments.
- Followed all safety and security protocols to minimize risk of injury.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Closing Manager
Park Ave Thrift Store
Fayetteville , GA
09.2017 - 04.2018
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitored progress by establishing plans, budgets and measuring results.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Resolved customer complaints regarding closing process in a timely manner.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Driver, Warehouse Orders
WORLDPAC
Marietta
04.2016 - 09.2017
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Kept detailed records of deliveries and money received from customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
Head Cook
Dairy Queen Grill & Chill
Riverdale, GA
04.2014 - 11.2014
- Mentored kitchen staff to prepare each for demanding roles.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Modernized work processes to reduce guest wait times and boost daily output.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Trained and managed kitchen personnel and supervised related culinary activity.
Fulfillment Expert
Subaru
Atlanta, GA
03.2013 - 11.2013
- Scanned packages and boxes and moved to loading dock for shipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Pulled orders quickly to maintain demanding productivity goals.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Stocked designated items on shelves, end caps and displays.
- Tracked production and quality control systems to proactively identify deficiencies.
- Followed orders precisely for correct items, sizes and quantities.
- Transported merchandise pallets to move in warehouse.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
Dutchtown High School
Hampton, GA05.2013
Business Administration
Gordon State College
Barnesville, GASkills
- Display Setup
- Visual Merchandising
- Shrink Reduction
- Product Rotation
- Equipment Operation
- End cap designs
- Merchandise presentation
- Planogram Execution
- Planograms
- Signage updates
- Color coordination
- Merchandise movements
- Pricing and Signage Updates
- Product placements
- Retail experience
- Store Organization
- Promotional support
- Marketing knowledge
- Package scanning
- Vehicle inspections
- GPS navigation
- Lifts up to [number] pounds
- Loading and unloading
- Pre-trip and Post-trip inspections
- Customer interaction
- GPS and route planning
- Clear communication
- Route planning
- GPS operation
- Weather adaptability
- Fuel efficiency
- Safe driver training
- Staff development
- Relationship building
- Strategic planning
- Conflict resolution
- Staff management
- Task delegation
- Customer service
- Time management
- Business development
- Work prioritization
- Coaching and mentoring
- Goal setting
- Staff training and development
- Inventory management
- Revenue management
- Project management
- Sales techniques
- Decision-making
Education
Hampton, GA,Barnesville, GA
Contact
College Park, GA 30349
Timeline
Amazon Delivery Driver
Freight On Wheels Express
10.2024 - 12.2025
Merchandise Associate
Lowes
06.2021 - 10.2024
Loader
Dicks Sporting Goods Distribution Center
12.2017 - 12.2018
Closing Manager
Park Ave Thrift Store
09.2017 - 04.2018
Driver, Warehouse Orders
WORLDPAC
04.2016 - 09.2017
Head Cook
Dairy Queen Grill & Chill
04.2014 - 11.2014
Fulfillment Expert
Subaru
03.2013 - 11.2013
Dutchtown High School
Business Administration
Gordon State College