Results-driven Lead Ophthalmic Technician known for optimizing patient flow and managing clinical supplies. Strong background in electronic charting and medical terminology, dedicated to improving patient care and staff development.
Overview
8
8
years of professional experience
Work History
Lead Ophthalmic Technician
Mid Atlantic Retina
Bethlehem, Pa
04.2020 - 08.2025
Managed patient flow to optimize clinic efficiency and minimize wait times.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Responded to patient inquiries, offering empathetic support and accurate information.
Managed inventory of clinical supplies, placing orders before depletion to avoid disruptions.
Assisted ophthalmologists with minor office procedures, ensuring sterile technique and patient comfort.
Facilitated patient referrals to other healthcare professionals as needed.
Transferred knowledge by training ophthalmic assistants, technicians and interns.
Wrote, edited, and filed patient medical records, maintaining confidentiality.
Provided guidance and training for new staff members on proper techniques for obtaining accurate diagnostic information from patients.
Supervised daily operations of ophthalmic testing and patient care processes.
Trained and mentored junior technicians on equipment usage and patient interaction.
Answered questions from patients regarding office policies, billing procedures.
Ophthalmic Medical Technician
Mid Atlantic Retina
Bethlehem, Pennsylvania
03.2019 - 04.2023
Provided direct assistance to physicians during surgical procedures or exams as needed.
Prepared examination rooms with appropriate instruments prior to each patient visit.
Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
Assisted in patient examinations.
Operated diagnostic equipment to perform vision tests and ocular assessments.
Conducted tonometry or tonography tests to measure intraocular pressure.
Sent patient prescriptions to pharmacies.
Processed incoming and outgoing medical records requests.
Communicate with insurance companies to resolve authorization issues.
Analyzed prior authorization request forms to determine appropriate coding before submission.