DR SOL ODAFE
HOUSTON,TX
Summary
Proven Human Resources Business Partner and Employee Relations leader with global experience and expertise with multi-billion-dollar public and private firms. Expertise in people solutions and strategies, supporting senior leaders across multiple regions of the United States, Europe, S. America and Asian regions. Proven experience developing Human Resource strategy for senior executives spanning, tech, e-commerce, transportation, and retail organizations; with expertise in building strong corporate culture. Proven ability to translate human capital solutions into business goals.
Overview
15
15
years of professional experience
Work History
SR HUMAN RESOURCES BUSINESS PARTNER
THE HARRIS CENTER FOR MENTAL HEALTH & IDD
03.2024 - Current
- Responsible for providing visionary leadership, including Business Partner and ER support and leadership for senior leaders of the 2 largest Divisions (Mental Health and IDD)
- Providing effective people strategies and solutions
- Crafting and amending policies, making them relevant to a modern workplace and workforce
- Developing leaders and creating an environment for best place to work, reducing attrition levels by 45%
- Developing and supporting team members with development and creative HR solutions that help create a positive work environment
- Responsible for training leaders and equipping them for a diverse and modern workforce, helping leaders adjust to an everchanging workforce and culture
- Supporting executives with relevant people solutions and strategies
- Partnering with multiple aspects of the HR function to create on-stop-shop effective customer service
- Developing highly effective and emotionally intelligent leaders across board through training and real time mentoring
Employee Relations Lead Consultant - Short Term Projects
NEW HORIZONS SOLUTIONS
01.2023 - 01.2024
- Responsible for providing leadership for consultants in Employee Relations and Human Resource Business Partners on a short-term project
- Working with leaders to cut attrition by 50% or more
- Providing ER support and investigation training for ER professionals and leaders
- Policy Development and assessment
- Responsible for training leaders and trainers in the area of Emotional Intelligence and managing complex workplace relations
- Conduct investigations and provide consultations with leaders and team members with solutions to resolve issues and mitigate risk
- Supporting Business Partners with creative and unique people solutions relevant to unique businesses
- Policy development across multiple business environments
- Leading Human Resources Customer Service Platform
Employee Relations Leader
COMMUNITY HEALTH CHOICE/HARRIS HEALTH SYSTEMS
01.2022 - 01.2023
- Responsible for providing leadership for Employee Relations Team
- Provide Employee Relations (ER) support for Executive leaders, senior leaders and team members, including administering employment policies and practices, investigating concerns to mitigate risk for organization
- Responsible for creating best place to work environment
- Providing leadership for Employee Relations team
- Conduct investigations for team members and leaders and providing solutions on path forward in order to validate concerned team and mitigate risk for organization
- Consult with leaders and affected parties to explain recommendations and path forward after investigation
- Provided Employee Relations (ER) support for Executive leaders
- Consulted with leaders and team members, including administering employment policies and practices, investigating concerns to mitigate risk for organization
- Provided weekly consultation for Executive leaders
- Provided regular consult/coaching for business leaders
- Provided leadership and Emotional Intelligence coaching/training for leaders
- UNION: Represented CHC in meetings with Union leader - negotiating fair remedies
- Updated older policies and developing new policies
- Analyzed data/metrics to understand current state of organization and work towards future state
- Partner with Total Rewards team to implement pay policy
- Created efficient processes for HR function
- Partnered with talent acquisition to implement successful talent attraction strategy and mitigate attrition
- Led and executed regarding Employee Relations matters, including investigating issues, providing coaching to team member and managers
- Provided guidance, and worked collaboratively with field managers, leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation
- Diagnosed and took pro-active steps to avoid recurring issues
- Provided leaders with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application
- Counseled and advised leaders regarding administration of specific employment/labor laws
- Investigates employee action line calls in a timely manner with assistance from appropriate internal experts
- Provided recommendations while documenting actions taken
- Conducted climate assessments, shared findings with senior leaders and executives and provided appropriate recommendations for improvements
- Consulted with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws
- Provided investigatory support to the legal department when responding to employment claims which may be filed against the organization
- Reviewed all requests related to employee separations and partnered with the Legal team to minimize potential risk to the organization
- Reviewed and assisted managers/leader in drafting corrective action, performance improvement, and termination documentation as requested
- Partnered with Talent Acquisition in the on-boarding of new employees
- Welcomed new employees with support and vision for life cycle in organization
- Provide HR support for unionized facilities through guidance and interpretation of the union contract.
- Tracked and interpreted trends in Employee Relations data to proactively identify issues and develop training and other solutions, and shares such findings with senior leadership
- Provided guidance to managers and supervisors when needed
- Lead Change management for key Tech and HR projects
- Reviewed and ensured company complied with applicable company policies and procedures, local, state and federal laws and regulations
- Trained employees on [Product or Service] and assigned duties.
HRBP/Corporate Employee Relations Lead
QURATE RETAIL GROUP (QVC, HSN, ZULILY, BALLARDS Design)
01.2019 - 01.2022
- Responsible for providing Employee Relations (ER) support for leaders and team members across the brands, including administering employment policies and practices, investigating team member concerns and making business recommendations
- Partnered to develop a center of expertise to manage complex HR investigations and improved quality and efficiency of the investigation process
- Guide team members in defining global standard investigation process and oversaw the selection, design, development of HR Investigation module
- Helped design and develop the Global Team Member Relations Investigation process training for the HR function
- Continuously work to improve ER processes to help drive progress across the organization
- Analyze data and deliver global Team Member Relations metrics and provided visibility to HR leadership team
- Advise senior leadership on managing/resolutions for challenging Team Member conflict
- Maintain and assess policies, procedures, and practices to ensure compliance and promote the company culture
- Using data to drive improvements and innovations to Employee Relations practices globally as a member of the Employee Relations Leadership team
- Make recommendations to senior leadership for addressing workplace issues while mitigating risk for organization
- Provide strategic leadership for the Employee Relations function, anticipating complex issues based on trends and partnering to develop relevant policy prescriptions
HRBP/Employee Relations Manager, Global People Support Team
JP MORGAN CHASE & Co
01.2019 - 12.2019
- Responsible for providing Employee Relations support to leaders and team members including administering employment policies and practices and researching and/or investigating team member concerns and making recommendations that effectively promote positive employee relations
- Conducted complex workplace investigations and made recommendations providing practical solutions to business leaders consistent with JPMC policy
- Worked with GPS team to interpret and develop policy to ensure consistent adherence and application
- Received phone based formal complaints and concerns from Directors, Managers and Team Members
- Provided coaching and guidance for leaders including Regional/Market Directors and Branch Managers
- Conducted investigations of complaints, grievances and provide timely resolution within SLA
- Worked on Rewards/Compensation strategy team
- Advised managers on policy and strategy to succeed in leading teams and accomplish business results
- Worked with multiple branches and teams in the areas of conflict resolution strategies
- Proactively assessed trends in organization and provide recommendations to mitigate risk for company
- Coordinated with business leaders to provide mentorship for entry level staff and new managers
- Analyzed patterns in case management report and interpret trends for business needs
Human Resource & Employee Relations Lead Consultant
TRANS CONTINENT CONSULTANTS
01.2010 - 12.2018
- Provide leadership for consulting teams of Human Resource Business Partners
- Leader and trusted advisor to client/business leaders regarding Employee Relations & Engagement, Strategic Workforce Planning, Performance Evaluation & Management, Corporate Culture, and Diversity & Inclusion matters
- Top case-manager: addressed employee complaints and conducting timely investigations and providing timely resolution
- Recognized for closing out leading number of ER cases with resolutions
- Labor Relations Management: Working directly with Union Leaders and working to manage/mitigate issues
- Interfaced directly with regional sales managers in creating employee engagement models for sales teams that drastically reduced turnover by 33% and attracting, motivating/retaining top salespersons
- Lead change management for multiple projects
- Advised leaders on compensation and total rewards
- Developed and maintained customer service focused culture in employee relations function across 7 states
- Advised leadership on culture, making it relevant to different locations and 7,500 global employees
- Led the implementation of change from annual performance review to regular conversations and coaching between managers and direct reports organization wide
Education
Bachelor - Computer Science
University of Illinois at Chicago
Master - Public Administration
University of Illinois at Chicago
Doctorate - Organizational Leadership and Communication
Northeastern University
Boston, MASkills
- Union Relations & Solutions
- Human Resource Leadership
- Diversity, Equity & Inclusion
- Performance Management
- Creative Problem Solving
- Leadership
- Learning & Development
- Employee Engagement
- Employee Relations
- Corporate Culture
- Conflict Resolution
Accomplishments
- Led cross-disciplinary teams spanning Europe, Asia, Africa, South America for global firms including Shell International in specific HR business projects.
- Drastically reduced high employee turnover and increased retention in 4 major firms by an average of 30% by developing and implementing new engagement strategy, incentives and reward programs.
- Recognized for consistently tackling complex employee relations situations; researching best practices coupled with problem solving concepts to bring new business solutions.
- Recognized for creating customer service case-management model for tackling employee complaints and incorporating innovative strategies to provide solutions.
- Led implementation of corporate culture that focused on family friendly and professional development.
- Designed employee engagement strategy that boosted morale, engagement and productivity.
- Successfully transitioned organization to pay-for-performance business model.
- Recognized for mentoring emerging leaders using professional development and coaching strategies.
Affiliations
Society of Human Resource Management (SHRM)
Timeline
SR HUMAN RESOURCES BUSINESS PARTNER
THE HARRIS CENTER FOR MENTAL HEALTH & IDD
03.2024 - Current
Employee Relations Lead Consultant - Short Term Projects
NEW HORIZONS SOLUTIONS
01.2023 - 01.2024
Employee Relations Leader
COMMUNITY HEALTH CHOICE/HARRIS HEALTH SYSTEMS
01.2022 - 01.2023
HRBP/Corporate Employee Relations Lead
QURATE RETAIL GROUP (QVC, HSN, ZULILY, BALLARDS Design)
01.2019 - 01.2022
HRBP/Employee Relations Manager, Global People Support Team
JP MORGAN CHASE & Co
01.2019 - 12.2019
Human Resource & Employee Relations Lead Consultant
TRANS CONTINENT CONSULTANTS
01.2010 - 12.2018
Master - Public Administration
University of Illinois at Chicago
Doctorate - Organizational Leadership and Communication
Northeastern University
Bachelor - Computer Science
University of Illinois at Chicago
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