Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SOLACE LOLKISS

Springfield,Oregon

Summary

Expert retail sales professional offering 5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Excited to learn new skills and bring value to a new work environment!

Overview

5
5
years of professional experience

Work History

Warehouse/Shipping and Receiving Coordinator

Woodstone Structures
11.2023 - Current
  • Correspond with customers using order manage softwear WIX, handle day-to-day shipping and receiving.
  • Calculate postage, generate shipping labels with various carriers, assemble materials and prepare items for shipment.
  • Manage inventory of supplies and maintain storage areas for smooth department operations.
  • Operate forklifts and hand trucks to move pallets around warehouse.
  • Pack, secure, and label various merchandise.


Apple Computing Pro/AT&T Mobile Representative

Best Buy
09.2018 - 11.2023
  • Delivered exceptional in-store experiences for customers, resulting in positive feedback and repeated recommendations.
  • Resolved customer issues with prompt and courteous support, ensuring client retention and loyalty.
  • Evaluated client lifestyle, used active listening for present and future tech and contract requirements, customized client care to fit unique situations.
  • Experienced with multiple POS systems, back office, and Core Blue systems.
  • Front line store and telecommunication support during Covid in-store-shopping closure.
  • Policy and protocol centric, HIPAA informed, contract clarification and initiation. High level security clearance and asset protection.
  • Coordinate multiple customer sales points while training associates.
  • Lengthy interactions that required informed remote correspondence with various vendors as the spokesperson for the client.






Education

University of Oregon
Eugene, OR

High School Diploma -

Thurston High School
Springfield, OR
06.2018

Skills

  • Highly developed customer service
  • Well versed with Windows, Mac, ios, Android, and Chrome OS
  • Strong unsupervised work ethic
  • Self driven
  • Team player
  • Introductory level Spanish

Accomplishments

  • Best Buy Market 1 MVP FY21 - Awarded by GM
  • #1 Nationwide Sale Resp - AT&T/Best Buy April FY23

Timeline

Warehouse/Shipping and Receiving Coordinator

Woodstone Structures
11.2023 - Current

Apple Computing Pro/AT&T Mobile Representative

Best Buy
09.2018 - 11.2023

University of Oregon

High School Diploma -

Thurston High School

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SOLACE LOLKISS