Dynamic courier with extensive experience at Turner’s Medical Couriers LLC, excelling in HIPAA compliance and customer service. Proven track record in optimizing route planning and enhancing delivery efficiency, consistently exceeding client expectations. Strong attention to detail and effective communication skills ensure timely, accurate deliveries while maintaining professionalism and building lasting relationships.
Work History
Courier Contractor
Shipt
03.2025 - Current
Shop and deliver to customers
Medical Courier
Turner’s Medical Couriers LLC
02.2025 - Current
Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
Properly documented all specimens received using Software.
Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Supported team members during high-volume periods or absences by covering additional routes when necessary.
Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
Implemented inventory control measures for proper storage and tracking of medical supplies during transport.
Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
Courier Contractor
Roadie
02.2025 - Current
Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
Enhanced delivery efficiency by optimizing routes and time management strategies.
Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Courier
Spark Driver
02.2025 - Current
Walmart shopping and delivery of groceries and products to customers.
Courier
Instacart
05.2023 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Developed strong relationships with clients through dependable service that ensured repeat business.
Followed company policies and procedures during shift.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Drove safely at all times to avoid accidents and harm.
Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Utilized GPS navigation systems to navigate faster routes.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Contacted customers to confirm delivery details and locations.
Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.