Solae Macedo
Riverside,CA
Summary
Dedicated and results-driven professional with a Bachelor's degree in Sustainability Studies and a solid background in the food industry. Seeking a challenging position where I can leverage my sustainability expertise and leadership skills to contribute to an organization's commitment to environmental responsibility.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Relations
Zero Impact Solutions
04.2024 - Current
- Maintain detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Develop strong rapport with clients through consistent follow-up and attention to detail.
- Facilitate smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthen client relationships by maintaining regular communication and addressing concerns promptly.
Shift Leader
Sweetgreen
02.2023 - 04.2024
- Ensure smooth operations and excellent customer service
- Spearhead initiatives to minimize food waste and promote sustainability practices
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintain ServSafe certification.
UCR Dining Hall
01.2022 - 01.2023
- Promote sustainable practices, minimize food waste, and encourage recycling
- Raise awareness about sustainability
- Participate in events and initiatives focused on environmental conservation.
Line Cook
LeanFeast
09.2021 - 01.2023
- Demonstrate exceptional leadership skills
- Foster a culture of sustainability
- Develop and implement policies to reduce environmental impact.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor of Science - Sustainability Studies
University of California, Riverside
Riverside, CA05.2023
High School Diploma -
John F. Kennedy High School
Norco, CA05.2018
Skills
- Sustainability Practices
- Quality Control
- Leadership and Team Management
- Customer Service
- Adaptability
- Strategic Planning
Certification
- ServSafe Certification
- Food Handler's Certification
- CPR Certified
Timeline
Client Relations
Zero Impact Solutions
04.2024 - Current
Shift Leader
Sweetgreen
02.2023 - 04.2024
UCR Dining Hall
01.2022 - 01.2023
Line Cook
LeanFeast
09.2021 - 01.2023
Bachelor of Science - Sustainability Studies
University of California, Riverside
High School Diploma -
John F. Kennedy High School
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