Solalexa Ceballos
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Key Holder
Cotton Kids
11.2022 - 09.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Sales Associate
Cotton Kids
08.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sales Associate
Childrens Place Inc.
06.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FLHigh School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2021
Skills
- Cash Handling
- Customer Service
- Stocking and Cleaning
- Store Opening and Closing
- Managing Cash Register
- Organize Inventory
- Inventory Replenishment
- Superior Work Ethic
- Verbal Communication
- Multitasking Strengths
- Time Management
- Store Displays
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Key Holder
Cotton Kids
11.2022 - 09.2023
Sales Associate
Cotton Kids
08.2021 - 11.2022
Sales Associate
Childrens Place Inc.
06.2020 - 08.2021
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
Miami Coral Park Senior High School
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