Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Solange Castro

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly organized, proactive and punctual with team-oriented mentality. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience

Work History

Medical Office Manager

Amicus Medical
Pembroke Pines, FL
09.2015 - 01.2024
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Participated in budgeting activities for the practice by analyzing cost trends over time.
  • Performed administrative tasks such as preparing correspondence or maintaining personnel files.
  • Trained new staff on office procedures, software programs and customer service protocols.

Warehouse Worker

Amazon (Seasonal Job)
Pembroke Pines, FL
11.2021 - 02.2022
  • Followed established guidelines for picking orders accurately.
  • Operated scanners, computers, and other equipment to track orders.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Packed boxes and stock using organizational guidelines.
  • Staged and sorted multiple types of products for loading.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Investigated any reported problems regarding shipping errors or damages.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Processed returns of defective merchandise as required.
  • Maintained stock levels in accordance with company policies.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Managed hazardous waste removal operations per government regulations.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.

Lead Medical Assistant

Amicus Medical
Pembroke Pines, FL
08.2013 - 09.2015
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Incorporated outside records into charts and EHR.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Maintained accurate records of test results, diagnoses and treatments given to each patient.
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.

Medical Assistant

Miami Dade Health Department
Miami, FL
12.2005 - 04.2012
  • Collected samples from patients for laboratory testing purposes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assisted back office patient processes to reduce office wait times.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Processed orders for medical supplies and lab equipment.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Organized patient charts before each day's clinic sessions began.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Labeled and completed lab requisitions using ICD and CPT coding.

Driver (Weekends)

Uber
Pembroke Pines, FL
2022 - 2023
  • Documented daily mileage, gas, and other data.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Transported riders to designated stops according to pre-determined schedules.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Checked vehicle after shift for damage.

Education

Miami Coral Park Senior High School
Miami, FL
01-2004

Medical Assistant -

Florida Career College - Miami
Miami, FL

Skills

  • Attention to Detail
  • Reception Management
  • Sound Judgment
  • Strong Work Ethic
  • Conflict Resolution
  • Budget Control
  • Inventory Maintenance
  • Storage Organization
  • Warehouse Operations
  • Order Fulfillment
  • Inventory Tracking
  • Supply Ordering
  • Material Handling
  • Barcode Scanning
  • Complex Problem-Solving
  • Order Preparation
  • Cycle Counting
  • Microsoft Excel
  • Stacking and Staging
  • Heavy Lifting
  • Health and Safety Regulations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

Leader of the month -2015, Amicus Medical Center

HEDIS 4.5 Star Performance-2017 Amicus Medical Center

HEDIS 5 Star Performance-2018, 2019, 2020, 2021.2022,2023 Amicus Medical center

Timeline

Warehouse Worker

Amazon (Seasonal Job)
11.2021 - 02.2022

Medical Office Manager

Amicus Medical
09.2015 - 01.2024

Lead Medical Assistant

Amicus Medical
08.2013 - 09.2015

Medical Assistant

Miami Dade Health Department
12.2005 - 04.2012

Driver (Weekends)

Uber
2022 - 2023

Miami Coral Park Senior High School

Medical Assistant -

Florida Career College - Miami

Similar Profiles

CREATE PROFILE
Solange Castro