Summary
Overview
Work History
Education
Skills
Skills Certifications
Practical Experience
Timeline
Generic

Solange Cutipa

Garfield,NJ

Summary

Self-motivated professional with 4 years customer service expertise utilizing strong people skills seeking a position as a Massage Therapist where I may apply my hands-on experience, education and strong work ethic.

Overview

11
11
years of professional experience

Work History

Inbound and Outbound Warehouse Associate

StockX
West Caldwell, NJ
11.2024 - 05.2025
  • Followed established protocols for receiving damaged goods and filing claims with carriers accordingly.
  • Updated records of merchandise received or shipped out in the system database, monitored stock levels, and reported low supply levels to supervisors.
  • Provided assistance to other departments within the organization when needed.
  • Processed returns from customers promptly according to company policies and procedures.
  • Received inbound shipments, inspected and counted incoming goods, and verified accuracy of orders.
  • Packed customer orders for shipment, prepared pallets for loading onto delivery trucks, and loaded outgoing packages onto conveyor belts.
  • Coordinated shipping schedules with carriers to ensure timely delivery of goods.
  • Inspected returned items for damages or defects before restocking them into inventory.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Ensured compliance with national regulations related to shipping goods abroad.
  • Prepared and shipped international orders to customers in a timely manner.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.

Cashier, Baker

Panera Bread
Wayne , NJ
09.2018 - 11.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Received and accurately processed customer payments.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Provided customer service by answering questions about menu items or taking orders from customers.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Kept records of daily production numbers for each type of item produced.
  • Followed food safety guidelines while preparing all food items.
  • Ensured that all health regulations were followed at all times while working in the kitchen.

Stretch Coach

Kika Stretch Studios
Montclair, NJ
02.2019 - 08.2019

Banquet Waitress

Staff-in Services
05.2015 - 08.2018
  • Provide friendly and attentive service, resolving guest concerns quickly and efficiently.
  • Follow all safety and sanitation policies.
  • Set dining tables, clean work areas according to type of event and service standards.
  • Immediately report accidents, injuries or unsafe work conditions to manager.
  • Develop and maintain positive working relations with others to reach business goals.
  • Proactively prepare for large parties and reservations, anticipating planning and staffing needs.

Deli Clerk

Foodtown
09.2014 - 05.2015
  • Greeted patrons with a positive demeanor and smile and offered assistance in finding the items that they needed.
  • Kept work areas clean, neat and sanitized according to requirements.
  • Prepared orders according to customer preferences.
  • Adhered to safe work practices.

Education

Certificate - Massage Therapist, Anatomy, Physiology, Pathology, Hygiene, Kinesiology, SOAP charting and a variety of Assessments, Professional Business Standards – Advertising and Marketing, Human Relations - Ethics, First Aid / CPR, Various Massage Modalities: Swedish Massage, Myofascial Release, Trigger Point, Prenatal Massage, Reflexology and Sports, Other Techniques: Forearm Dance (similar to Lomi Lomi), special populations and Chair Massage.

FORTIS INSTITUTE
Wayne, NJ
02.2019

Skills

  • Bi-lingual English/Spanish
  • CPR Certified (AHA)
  • Member ABMP

Skills Certifications

  • Bi-lingual English/Spanish
  • CPR Certified (AHA)
  • Member ABMP

Practical Experience

Fortis Massage Clinic, Wayne, NJ, 60, practical massage clinic experience, Provided various massage treatments for clients during scheduled clinic hours, Scheduled and confirmed client appointments

Timeline

Inbound and Outbound Warehouse Associate

StockX
11.2024 - 05.2025

Stretch Coach

Kika Stretch Studios
02.2019 - 08.2019

Cashier, Baker

Panera Bread
09.2018 - 11.2024

Banquet Waitress

Staff-in Services
05.2015 - 08.2018

Deli Clerk

Foodtown
09.2014 - 05.2015

Certificate - Massage Therapist, Anatomy, Physiology, Pathology, Hygiene, Kinesiology, SOAP charting and a variety of Assessments, Professional Business Standards – Advertising and Marketing, Human Relations - Ethics, First Aid / CPR, Various Massage Modalities: Swedish Massage, Myofascial Release, Trigger Point, Prenatal Massage, Reflexology and Sports, Other Techniques: Forearm Dance (similar to Lomi Lomi), special populations and Chair Massage.

FORTIS INSTITUTE

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Solange Cutipa