Solange Larreal
Kendall,FL
Summary
Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.
Overview
17
17
years of professional experience
Work History
Housekeeping Supervisor
Private Employeer
02.2016 - 03.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive review of the house cleanliness.
- Managed laundry sorting, washing, drying, and ironing.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- clean everything in the house with a schedule for all week.
- Go to the supermarket and buy groceries for the week.
- Doing deposits and going to the bank from time to time.
- Personal driver, pick them up from the airport, etc.
Housekeeper
Private Family Employer
08.2014 - 12.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Pick up kids from extracurricular activities.
- Do groceries.
Sales Associate
La Belle Perfumes
03.2008 - 03.2013
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate of Science - Accounting
Universidad Rafael Belloso Chacin
Maracaibo, Venezuela 06-1995
Skills
- Customer service
- Cleaning and sanitation
- Guest relations
- Cleaning techniques
- Performance improvements
- Scheduling appointments
- Multitasking and organization
- Attention to detail
- Time management
- Decision-making
- Flexibility and adaptability
- Data confidentiality
Timeline
Housekeeping Supervisor
Private Employeer
02.2016 - 03.2025
Housekeeper
Private Family Employer
08.2014 - 12.2015
Sales Associate
La Belle Perfumes
03.2008 - 03.2013
Associate of Science - Accounting
Universidad Rafael Belloso Chacin
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