Hi, I’m
Solange Lewis
Home Care Assistant
Binghamton,New York
Summary
Organized, caring, compassionate and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the needs and goals of the clients.
Overview
13
years of professional experience
2
years of post-secondary education
Work History
Family CareEndicott, NY
Home Care Assistant
03.2021 - Current
Job overview
- Scheduled and accompanied clients to medical appointments.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Constructed cognitively stimulating activities.
- Transported clients for medical and personal outings.
- Scheduled and coordinated medical appointments.
SAMS CLUBVESTAL , NY
Front End Cashier
09.2020 - 10.2022
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Greeted customers and responded to requests for information.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to [50] pounds at once.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Pinnacle Antique CompanyNew Rochelle, NY
Office Assistant
02.2015 - 08.2019
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Maintained and updated office records, both digital and physical.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Crown HoldingsGarden City , NY
Receptionist/office Assistant
05.2010 - 07.2014
Job overview
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt, and arranging for pickup or transmittal.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Entered and updated sensitive customer information during check-ins and room changes.
- Completed all tasks in compliance with company policies and procedures.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Monroe CollegeThe Bronx, NY
Associate of Arts from Business Administration
04.2000 - 06.2002
Skills
Patient care
Medication Administration
Progress documentation
First aid and safety
Teamwork and Collaboration
Excellent Communication
Written Communication
PPE Compliance
Active Listening
Good Telephone Etiquette
Training and Development
Clinical quality program standards
Timeline
Home Care Assistant
Family Care
03.2021 - Current
Front End Cashier
SAMS CLUB
09.2020 - 10.2022
Office Assistant
Pinnacle Antique Company
02.2015 - 08.2019
Receptionist/office Assistant
Crown Holdings
05.2010 - 07.2014
Monroe College
Associate of Arts from Business Administration
04.2000 - 06.2002