Hi, I’m
Solange Lewis
Home Care Assistant
Binghamton,New York
Summary
Organized, caring, compassionate and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the needs and goals of the clients.
Overview
13
years of professional experience
2
years of post-secondary education
Work History
Family CareEndicott, NY
Home Care Assistant
03.2021 - Current
Job overview
- Scheduled and accompanied clients to medical appointments.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Constructed cognitively stimulating activities.
- Transported clients for medical and personal outings.
- Scheduled and coordinated medical appointments.
SAMS CLUBVESTAL , NY
Front End Cashier
09.2020 - 10.2022
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Greeted customers and responded to requests for information.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to [50] pounds at once.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Pinnacle Antique CompanyNew Rochelle, NY
Office Assistant
02.2015 - 08.2019
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Maintained and updated office records, both digital and physical.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Crown HoldingsGarden City , NY
Receptionist/office Assistant
05.2010 - 07.2014
Job overview
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt, and arranging for pickup or transmittal.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Entered and updated sensitive customer information during check-ins and room changes.
- Completed all tasks in compliance with company policies and procedures.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Monroe CollegeThe Bronx, NY
Associate of Arts from Business Administration
04.2000 - 06.2002
Skills
Patient care
undefinedTimeline
Home Care Assistant
Family Care
03.2021 - Current
Front End Cashier
SAMS CLUB
09.2020 - 10.2022
Office Assistant
Pinnacle Antique Company
02.2015 - 08.2019
Receptionist/office Assistant
Crown Holdings
05.2010 - 07.2014
Monroe College
Associate of Arts from Business Administration
04.2000 - 06.2002
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