Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Solange Ortiz Rodriguez

Orlando,FL
Solange Ortiz Rodriguez

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to a team-driven environment. Known for excellent customer relations and welcoming attitude. Over twenty two years of experience in the Hospitality industry have equipped with the skills to always provide exceptional customer service and safety skills. Highly effective in diffusing volatile customer and passenger situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate, eager to grow on the Flight attendant duties and responsibilities. Detail-oriented team player with strong organizational skills. Committed to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, attention to detail and problem-solving skills.

Overview

11
years of professional experience
1
Certification

Work History

Boca Fresca LLC

Plant Based and Vegan Chef
01.2015 - Current

Job overview

  • Maintain high quality standards in fast pace venue, generating over 220 thousand dollars year in food and beverage operation sales
  • Safeguard sanitary procedures, hazards and equipment maintenance
  • Assisted on training process of new hires
  • Collaborate with team members to ensure success on presentation, buffet style, banquets, a la carte and festival menus
  • Establish and follow systems and processes for controlling and maintaining food safety and quality

Boca Fresca, LLC

Plant Based Holistic Health and Wellness Coach
01.2015 - Current

Job overview

  • Responsible for encouraging a Holistic approach to nutrition in order to achieve client’s success
  • Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
  • Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.

Walt Disney World Resort

First Cook
01.2013 - 03.2021

Job overview

  • Recruited to plan, design and maintain high quality standards in fast pace venue, generating over 10 million year in food and beverage operation sales.
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining clean workspaces.
  • Contributed to safer workplace by promptly identifying potential hazards and taking appropriate corrective actions where necessary.
  • Supported cost control efforts through portion monitoring, accurate ingredient measuring, and minimizing unnecessary expenses.

Osceola County

Behavioral Therapist
01.2015 - 01.2017

Job overview

  • Provide support to classroom teachers on processing positive environments for children diagnosed in Autism Spectrum and other Developmental Delays
  • Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
  • Reduced challenging behaviors conducting functional behavior assessments and developing appropriate interventions, with eighty nine percent of improvement.

Angels for Kids On-Call

Mental Health Target Case Manager
01.2014 - 01.2017

Job overview

  • Encourage proactive efforts in achieving optimal emotional, social, behavioral, and developmental functioning within home, school, and community settings for Medicaid recipients
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Education

Yogamu
India

200 Certified Yoga Instructor from Yoga Philosophy
04.2024

Institute of Integrative Nutrition
New York, NY

Certified Holistic Nutrition Health Coach
01.2016

Applied Behavioral Analysis Board
Madrid, Spain

Master's Certification Applied Behavior Analysis from Mental Health Services
01.2015

Caribbean University
Bayamon, PR

Master's Science of ELL Education from Curriculum in English As A Second Language
01.2012

Pontifical Catholic University of Puerto Rico
Ponce, Puerto Rico

Bachelor's degree in Science of Liberal Studies
01.2007

Florida Culinary Institute
West Palm Beach, Florida

Associate degree in Culinary Arts
01.2002

Skills

  • Customer Service
  • Strong Work Ethic
  • Verbal and written communication
  • Adaptability
  • Time Management
  • Culture
  • Passenger Safety
  • Flexibility
  • Leadership
  • Attention to Detail
  • Airline Safety and Emergency Procedures
  • Problem Solving
  • Food and Beverage Handling
  • Foreign Language Proficiency
  • Conflict Resolution

Certification

  • FTCE General Knowledge K-12 Certification. 2012
  • FTCE Spanish K-12 Certification, 2012
  • Relevant Courses: Classroom Management, Advanced Phonetics, Advanced Research and Techniques in Reading Instruction, Teaching English as a Second Language, Applied Linguistics in ESL, Curricular Development, Educational Strategies and Models, Educative Research, Educative Evaluation.

Timeline

Plant Based and Vegan Chef

Boca Fresca LLC
01.2015 - Current

Plant Based Holistic Health and Wellness Coach

Boca Fresca, LLC
01.2015 - Current

Behavioral Therapist

Osceola County
01.2015 - 01.2017

Mental Health Target Case Manager

Angels for Kids On-Call
01.2014 - 01.2017

First Cook

Walt Disney World Resort
01.2013 - 03.2021

Yogamu

200 Certified Yoga Instructor from Yoga Philosophy

Institute of Integrative Nutrition

Certified Holistic Nutrition Health Coach

Applied Behavioral Analysis Board

Master's Certification Applied Behavior Analysis from Mental Health Services

Caribbean University

Master's Science of ELL Education from Curriculum in English As A Second Language

Pontifical Catholic University of Puerto Rico

Bachelor's degree in Science of Liberal Studies

Florida Culinary Institute

Associate degree in Culinary Arts
Solange Ortiz Rodriguez