Solangel Cajigas
Florida City,FL
Summary
Dynamic professional with extensive experience as a Correctional Officer at the Florida Department of Corrections, skilled in emergency response and conflict resolution. Proven ability to manage high-risk situations with composure while supporting rehabilitation efforts. Adept at maintaining safety and security, ensuring compliance, and enhancing communication among team members.
Overview
8
8
years of professional experience
Work History
Trainee Us Border Patrol Agent
Customs and Border Protection
06.2025 - Current
- participate in training in enforcement of immigration and customs laws including detection, apprehension, and processing of individuals who violate federal laws governing the us border, learn and apply knowledge of federal statutes, CBP procedures, and use of force policies in simulated training environment, receive instruction and demonstrate proficiency in spanish language skills, report writing, and courtroom testimony, develop competencies in border security technology , including survilence systems, communication equipment, and biometric identification tools.
Correctional Officer
Florida Department Of Corrections
01.2025 - 05.2025
- Monitored inmate behavior to maintain safety and security within facility
- Conducted regular inspections of premises for contraband and compliance with regulations
- Assisted in implementing emergency response protocols during critical incidents
- Collaborated with team members to enforce institutional policies and procedures
- Supported rehabilitation efforts by facilitating group activities and programs
- Documented daily activities and incidents accurately in reports for review
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Conducted routine and emergency head counts.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Administrative Assistant
Riverside House
06.2023 - 01.2025
- Managed calendar scheduling, ensuring efficient use of executive time.
- Coordinated meetings and prepared agendas to enhance productivity.
- Supported office operations by ordering supplies and managing inventory levels.
- Maintained and updated electronic databases for inmate information management.
- Assisted in preparing reports for internal audits and regulatory reviews.
- Trained new staff on record-keeping procedures and data entry protocols.
- Conducted regular audits of records to identify discrepancies and implement corrective actions.
- Ensured timely release of federal inmates with accurate sentence calculations and proper documentation.
- Coordinated with medical staff to ensure proper documentation of inmate health.
- Updated electronic databases with accurate biographical information for new inmates upon intake, ensuring a smooth transition into facility management systems.
- photographed and fingerprinted federal inmates for intake
- conduct CDC investigations
Resident Monitor
Riverside House
01.2021 - 06.2023
- Monitored inmate activities to ensure compliance with facility rules and regulations.
- Assisted residents in daily living skills, promoting independence and self-sufficiency.
- Documented incidents and interactions, maintaining accurate records for staff review and intervention planning.
- search property of new inmate for contraband
- Conducted comprehensive intake processes for new inmates, ensuring seamless transitions into the program''s structure.
- Assisted in conflict resolution among inmates, promoting a positive living environment.
- Monitored visitations to ensure adherence to guidelines, maintaining a safe environment for all parties involved during interactions.
Customer Service Associate Cashier
Victoria Secret
09.2017 - 10.2018
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Trained new staff on customer interaction protocols and point-of-sale systems.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Streamlined checkout processes, reducing wait times during peak hours.
- Implemented promotional displays to increase product visibility and drive sales engagement.
- Collaborated with team members to achieve daily sales targets through effective communication strategies.
Education
High School Diploma -
Green Springs High School
Miami, FL06-2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Trainee Us Border Patrol Agent
Customs and Border Protection
06.2025 - Current
Correctional Officer
Florida Department Of Corrections
01.2025 - 05.2025
Administrative Assistant
Riverside House
06.2023 - 01.2025
Resident Monitor
Riverside House
01.2021 - 06.2023
Customer Service Associate Cashier
Victoria Secret
09.2017 - 10.2018
High School Diploma -
Green Springs High School