Summary
Overview
Work History
Education
Skills
Timeline
Generic

Solangel Troncoso

Clermont,Florida

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

1
1
year of professional experience

Work History

Cashier

Burgerim
Clermont, Florida
10.2022 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Answered customer questions and provided store information.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Education

South Lake High School
Groveland, FL

Skills

  • Pricing and Markdowns
  • Cash Handling
  • Customer Service
  • POS Systems
  • Cleaning and Sanitizing
  • Staff Supervision
  • Problem-Solving
  • Inventory Stocking
  • Policies and Procedures
  • Problem Solving
  • Sweeping and Mopping
  • Employee Training
  • Feedback Acceptance
  • Honest and Ethical
  • Cash Register Operations
  • Honest and Dependable
  • Cooperative Attitude
  • Customer Transactions
  • Credits and Refunds
  • Reliable and Responsible
  • Payment Processing
  • Complaint Resolution
  • Cash Register Operation
  • Credit and Cash Transactions
  • Customer Assistance
  • Issue Resolution
  • Product Recommendations
  • Cash Drawer Balancing
  • Cash Counting Machine Operations
  • Cash Management

Timeline

Cashier

Burgerim
10.2022 - Current

South Lake High School
Solangel Troncoso