Summary
Overview
Work History
Education
Skills
Timeline
Generic

Solangue Stuart

Marathon,United States

Summary

Laundry Attendant with over 12 years of experience, adept in customer service and maintaining high standards of cleanliness and efficiency. Skilled in managing laundry operations, ensuring meticulous attention to detail, and enhancing organizational processes. Committed to delivering exceptional service and support in fast-paced hospitality environments. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Cash register POS software and customer service. Skilled at front end with dedication to efficiency and accuracy.

Overview

28
28
years of professional experience

Work History

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Passionate about learning and committed to continual improvement.
  • Provided professional services and support dynamic work environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts implement method that made daily work-load 65% easier for new staff members to handle by adding easier style of folding linen
  • Skilled at working independently and collaboratively in team environment.

Associate Cashier

Bealls Outlet
11.2023 - Current
  • Demonstrated knowledge of store layout to help direct customers searching for specific items or departments.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Supported sales associates with price checks, merchandise location assistance, and other tasks as needed to enhance shopping experience for customers.
  • Learned duties for various positions and provided backup at key times.
  • Assisted customers by answering questions and fulfilling requests
  • Provided exceptional customer service, resulting in numerous positive reviews and commendations from customers
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance

Associate Cashier

Publix Super Market Marathon Fl
06.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Kept work area clean, organized, and well-stocked with necessary supplies for smooth daily operations.
  • Demonstrated knowledge of store layout to help direct customers searching for specific items or departments.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Supported sales associates with price checks, merchandise location assist,with other tasks as needed to enhance shopping experience for customers.
  • Greeted customers warmly upon entering store, creating welcoming atmosphere conducive to repeat business.
  • Mentored new team members on sales software system operation.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
  • Adhered to company policies and procedures at all times, ensuring consistent operations across entire staff.
  • Met customer needs through polite, friendly and attentive service.

School Bus Driver

Monroe County School District
09.1996 - 03.2024
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring safety and well-being of students at all times.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout journey.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Executed proper and timely loading and unloading of passengers.
  • Communicated information to parents to promote good communication and transparency.
  • Maintained FL driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Upheld high standards of cleanliness for school bus interior by performing regular cleaning tasks after each trip.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Identified and reported mechanical problems and safety hazards.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Administered first aid to passengers in need.
  • Provided positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Upheld high standards of cleanliness for school bus interior by performing regular cleaning tasks after each trip.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.

Laundry Supervisor

Marriott Hotel at Marathon
11.2015 - 03.2020
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within workplace.
  • Monitored staff performance and provided feedback to drive productivity.
  • Trained new personnel regarding company operations, policies and services.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Proactively identified opportunities to improve internal processes or suggest changes that would benefit overall customer experience.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Contributed to positive work environment by actively participating in team meetings and sharing ideas for improvement.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Reduced turnaround time for laundry orders with streamlined processes.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
  • Evaluated employee performance and developed improvement plans.
  • Increased team productivity through effective delegation and supervision of tasks.

Laundry Attendant

Holiday inn at Marathon
03.2008 - 11.2014
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain smooth workflow.
  • Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
  • Recorded machine cycles, temperatures and other readings to enable tracking history and maintain accurate records.
  • Minimized garment shrinkage or color bleeding by strictly adhering to recommended wash settings and temperatures.
  • Followed environmental regulations when handling hazardous materials for laundromat safety.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Examined dried clothes to identify stains, tears and issues.
  • Collected soiled linens and clothing and pretreated stains.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Supported accurate records by recording laundry and dry-cleaning processes and transactions.
  • Cleaned machine filters and lubricated equipment.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in laundering process.
  • Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Supported team members in completing tasks efficiently, fostering positive and collaborative work atmosphere.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
  • Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
  • Expedited laundering process by pre-treating heavily soiled items before washing them with other linens.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 1500 pieces per shift for large $0] revenue-producing business

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Education

Associate of Applied Science - Counseling Psychology

University of Houston At Houston
Houston Tx
06.1986

Skills

  • Customer Service
  • Efficiency
  • Attention to Detail
  • Organization
  • Communication
  • Multitasking
  • Time management
  • Problem-solving
  • Critical thinking
  • Point of sale operation
  • Handling Complaints
  • Cash Management
  • POS System proficiency
  • Teamwork
  • Adaptability
  • Leadership

Timeline

Associate Cashier

Bealls Outlet
11.2023 - Current

Associate Cashier

Publix Super Market Marathon Fl
06.2021 - Current

Laundry Supervisor

Marriott Hotel at Marathon
11.2015 - 03.2020

Laundry Attendant

Holiday inn at Marathon
03.2008 - 11.2014

School Bus Driver

Monroe County School District
09.1996 - 03.2024

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Associate of Applied Science - Counseling Psychology

University of Houston At Houston

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Solangue Stuart