Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Solcelegna Ortega

Chambersburg,PA

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Operations Supervisor

Penske Logistics
Shippensburg, PA
02.2021 - Current
  • Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
  • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity target
  • Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
  • Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
  • Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Warehouse Operations Manager

Walmart Supply
03.2020 - 07.2021
  • Support the implementation of system enhancements and new systems through the project life cycle. Responsibilities include: Developing the functional and technical design, configuring WM, and providing guidance to programmers, system testing, coordinating user testing and implementation into production.
  • Collaborate with other cross - functional and development teams during the design, development, and deployment phases of the organization's Supply Chain Applications.
  • Develop scripts or guidelines for testing; conduct unit & volume testing to ensure the application/solution meets business requirements.
  • Prepare test plans and coordinate functional user testing.
  • Design and development of operational workflows, the development and execution of the roll-out strategies, cut-over plans, end-user training and support, and end-user documentation.
  • Assist in defining , updating, and documenting business processes and workflows (SOP).
  • Troubleshoot issues through discussion with process owners and technical lead. Includes problem recognition, research isolation and resolution steps.
  • Develop and conduct end-user training to build proficient user communities; organizes and users for business process improvement and promotes knowledge sharing and process standardization; builds partnerships with teams to promote team collaboration and effective communication.
  • Design, build and implement functional solutions which meet desired business requirements
  • Support WMS users in their daily business solutions including system training and production issue troubleshooting
  • Utilize disciplined development methodology for continuous evolution and optimization for the WMS solution.
  • Provide daily user support of the WMS Functional modules during and post implementation.
  • Troubleshoot transaction issues. Fully document all configurations, customizations, and interfaces to other systems.
  • Provide support in the areas of data analysis, development, and management, as well as participation in data warehousing initiatives.
  • Partner with Business Units, Customer Service, and Operations in the implementation and support of the application systems business processes and improvement strategies by staying up-to-date on supply chain and replenishment processes and procedures; partnering with cross-functional teams to implement sustainable solutions; ensuring all stakeholders execute solutions based on agreed upon timeline.
  • Supports the supply chain process through the distribution network and fulfillment centers by directing resolutions and responding to escalation of daily issues ; analyzing data from multiple stakeholders to streamline and improve network efficiencies; providing data for the supplier compliance process flow; researching and analyzing root cause of daily and escalated exceptions concerning shipping, receiving, inventory, and return related issues; conducting performance reviews of merchandising department, distribution centers , and suppliers.
  • Implements supply chain flow process improvement efforts by contributing to the design, development, and delivery of new ways of working between supply chain stakeholders; prioritizing product flow plan objectives; managing the correction of errors processes and feedback loops; identifying areas of opportunity to improve service levels; supporting the use of end-to-end costing methodology and lean concepts; providing cost recommendations to reduce process waste and provide opportunities for cost reductions and process efficiencies; and reviewing and analyzing the impact and benefits to internal processes.
  • Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Individual Issue Facility Operator

PrimeTech International
Quantico, VA
12.2019 - 04.2020
  • Personally, responsible for over $1,000,000 of command equipment with no deficiencies who also negotiated a cost savings plan with merchants that cut office expenses by $15,000 annually.
  • Annual FSMAO (Field Supply and Maintenance Analysis Office) inspection passing grade of 92%.
  • Maintained 95% accountability of equipment worth over $1,000,000+ during multiple overseas deployments for the Marine Expeditionary Unit and several rotating units that were geographically located state side while being overseas., fill orders and indicate items filled or omitted.
  • Keep records of outgoing orders using DPAS (Defense Property Accountability System).
  • Requisition additional stock or report short gear supply to the supervisor.
  • Assisted active duty personnel aboard MCB Quantico/ OCS (Officer Candidate School) Quantico/ TBS (The Basic School) Quantico in ensuring they received serviceable gear.
  • Assisted in keeping 100% accuracy of warehouse inventory including sorting through gear to make sure all gear was serviceable in order to maintain full efficiency to all units .
  • Identified unserviceable gear and properly disposed of gear using DRMO (Defense Reutilization and Marketing Office) procedure.
  • Maintained department procedures manual detailing processing requirements for each individual account.

Warehouse Manager

Computers 2 SD Kids
San Diego, CA
06.2017 - 10.2019
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Documented distribution flow, prepared mailing labels, and tracked shipments using proprietary database and Oracle install base; ensure timeliness and accuracy.
  • Recorded, monitored, and reported inventory levels to warehouse supervisor.
  • Pulled and packaged large volume of shipments daily and recorded weight; compiled and organized documentation for management.
  • Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments.
  • Proficient in the use of pallet movers, standup forklifts, swing-reach trucks, and order pickers; troubleshooting breakdowns and call for repairs.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Sergeant of Marines

Supply Logistic and Administration, United States Marine Corps
08.2012 - 09.2016
  • Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools to identify, examine, classify, accept, reject, and dispose of material, per DLA regulations.
  • Negotiated contracts with outside providers to minimize costs to the company and customers.
  • Reconciled daily inventory responsibilities to include but not limited to requisitioning, reconciliation, Due and Status File (DASF), Mechanized Allowance List (MAL), Consolidated Memorandum Receipt (CMR), Fiscal, and other related specialty areas.
  • Manually created shipments, assigned carriers and dispatched shipments.
  • Resolved problems for customers, warehouses and carriers.
  • Acted as a liaison between logistics, carriers and customers.
  • Performed technical research for customer inquiries.
  • Maintained and prepared necessary basic reports, accounting and supply documents.
  • Maintained custody records and performed reconciliations.
  • Solved data output interpretation problems.
  • Counted, weighed, recorded data, applied tags and labels to all gear.
  • Used proper equipment to load material on and off skids, pallets, stands or trucks or warehouses.
  • Used Oracle Installed Based User to pull reports, reconcile, and transfer gear from unit to unit and shop to shop within units.

Education

Bachelor of Science - Homeland Security

DeVry University
San Diego, CA
10.2020

Skills

  • Production planning
  • Distribution and warehousing
  • Contract Negotiation
  • Waste controls
  • Staff Management
  • Safety and compliance
  • Order picking and processing
  • Data analysis
  • Logistics Management
  • Proficient in Microsoft Office, Excel, Word, Access and Powerpoint
  • Extensive knowledge on GCSS-MC, DPAS, PR Builder, Oracle Install Base, JDA WMS, BlueYonder
  • Operations management
  • Bilingual Spanish Speaker
  • Staff supervision
  • Business Relationship Development

Certification

  • Corporals Course: Provides selectees with the education and leadership skills necessary to lead Marines as a Non-Commissioned Officer. The program of instruction places emphasis on leadership foundations.
  • Jungle Warfare Training: Teaches specialized fighting tactics for dense jungle environments.
  • Ground Supply School: Formal entry and career level training and education for the ground supply, logistics, and distribution fields.
  • Lean Six Sigma: Yellow Belt, Participates as a project team member. Reviews process improvements that support the project.
  • Lean Six Sigma: Green Belt, Participates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects.

Timeline

Warehouse Operations Supervisor

Penske Logistics
02.2021 - Current

Warehouse Operations Manager

Walmart Supply
03.2020 - 07.2021

Individual Issue Facility Operator

PrimeTech International
12.2019 - 04.2020

Warehouse Manager

Computers 2 SD Kids
06.2017 - 10.2019

Sergeant of Marines

Supply Logistic and Administration, United States Marine Corps
08.2012 - 09.2016

Bachelor of Science - Homeland Security

DeVry University

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