SOLE SÁNCHEZ ALFARO
Iowa City
Summary
Dedicated professional with solid experience in medium-volume office environments, focused on providing exceptional administrative and operational support to professionals. An optimistic person with a pleasant demeanor and good judgment can manage various daily tasks with minimal supervision. Strong desire to learn, train, and improve every day in my workplace.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
SUNER SL
PAMPLONA
10.2023 - 03.2025
- Provided personalized support via phone, email, and digital platforms.
- Tracked delivery times and resolved complaints with transport agencies and suppliers.
- Archived documentation to ensure organized records.
- Resolved queries and managed orders for domestic and international clients.
- Monitored customer orders and material shipments to maintain accurate status updates.
- Developed a customer base using our own SAP for improved data management.
- Handled complaints and claims, ensuring timely resolutions.
- Issued invoices and processed orders efficiently.
- Checking for possible changes in logistics, such as transport strikes, material retention at customs, or losses.
Store Manager
GUAW
Pamplona
10.2021 - 10.2023
- Managed stock control for store inventory, ensuring accuracy in entries and exits.
- Conducted client follow-up to enhance customer loyalty and satisfaction.
- Prepared weekly reports detailing improvement points and store performance metrics.
- Received, confirmed, and organized invoices, delivery notes, and related documents.
- Delivered training sessions, both in-person and online, on sales techniques and store management.
- Served primarily as store administrator while also supporting managerial functions in retail operations.
Assistant Director
Ventanas ESGASA
Pamplona
11.2017 - 10.2021
- Scheduled visits and appointments for management with utmost discretion.
- Maintained comprehensive client portfolio, tracking project progress and resolving issues.
- Provided exceptional customer service, both in-person and via phone, ensuring prompt assistance.
- Managed documentation, including invoice processing, stock inventory control, and replenishment of materials.
Self-employed
Candy SL
05.2013 - 11.2017
- Conducted retail sales of horeca and hospitality products while managing stock levels.
- Oversaw vehicle maintenance and operations to ensure optimal performance.
- Visited clients to expand customer base and establish new accounts.
- Maintained accurate financial records using Excel and Contaplus software.
- Prepared and submitted tax documentation within required deadlines.
- Organized essential documentation for compliance with fiscal regulations.
- Managed inventory, including purchasing merchandise and ensuring proper rotation.
Secretary and Administration
Family-owned business
09.2008 - 05.2013
- Acquired foundational skills in administrative assistance, including bookkeeping and invoice management.
- Utilized Contaplus software for accounting tasks, enhancing efficiency in financial record-keeping.
- Executed document filing and generated accounting entries to maintain accurate records.
- Developed customer service abilities through interactions with clients, suppliers, and creditors.
- Recorded invoices, placed material orders, and conducted follow-ups on issues effectively.
- Delivered prompt phone support while managing task assignments and project deliveries.
Education
Course - Logistics And Supply Chain Management
Logistics Function And Cost Optimization
10-2024
Course - Foreign Languages and Literatures
Professional Foreign Language For Administrative M
10-2024
Some College (No Degree) - Secretariat
IMPLIKA
07-2023
Course - Agile Project Management
EDUCATIC
05-2023
Course - Electronic Invoicing
Electronic Invoicing
08-2022
High School Diploma - High School Diploma And College Entrance Exam
IES Irubide
06.2008
ESO -
IES Irubide
06.2006
Skills
- Organizational management
- Proactive responsibility
- Critical analysis
- Effective collaboration
- Advanced communication
- Complex problem solving
- Adaptability and flexibility
Hobbies and Interests
Nature and wildlife.
Be constantly learning. Learn new things about sectors I don't know.
References
- Jaime Castro, Regional coordinator of TANSLEY Group, +34 667352792
- Alan Gallego, Director of ESGASA Windows, +34 609475085
Personal Information
Date of Birth: 07/29/90
Languages
Spanish
Native/ Bilingual
English
Professional
French
Professional
Timeline
Administrative Assistant
SUNER SL
10.2023 - 03.2025
Store Manager
GUAW
10.2021 - 10.2023
Assistant Director
Ventanas ESGASA
11.2017 - 10.2021
Self-employed
Candy SL
05.2013 - 11.2017
Secretary and Administration
Family-owned business
09.2008 - 05.2013
Course - Logistics And Supply Chain Management
Logistics Function And Cost Optimization
Course - Foreign Languages and Literatures
Professional Foreign Language For Administrative M
Some College (No Degree) - Secretariat
IMPLIKA
Course - Agile Project Management
EDUCATIC
Course - Electronic Invoicing
Electronic Invoicing
High School Diploma - High School Diploma And College Entrance Exam
IES Irubide
ESO -
IES Irubide
Similar Profiles
JONATHAN SANTOS DA SILVAJONATHAN SANTOS DA SILVA
Diretor executivo at Rio suner energia solarDiretor executivo at Rio suner energia solar
ANAS GHARBIANAS GHARBI
Frontend Developer (React & Next.js) at Gedesco / Traspk SL / Toro Finance SLFrontend Developer (React & Next.js) at Gedesco / Traspk SL / Toro Finance SL
María Amparo Viozquez LopezMaría Amparo Viozquez Lopez
Jefa De Ventas at Autonomo En Ropa Viozquez SL Y Diarovi SlJefa De Ventas at Autonomo En Ropa Viozquez SL Y Diarovi Sl
Matt LeistenMatt Leisten
Barista at Java HouseBarista at Java House
Logan CiresiLogan Ciresi
Retail Associate at Power CafeRetail Associate at Power Cafe