Soledad Aguilar
Lynwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Judco Manufacturing
Harbor City, CA
01.2023 - Current
- Processed payroll through ADP for over 84 employees bi-weekly, ensuring accuracy of pay and deductions.
- Assisted with recruiting, interviewing, and hiring of new employees.
- Processed employee rehires, transfers, terminations and withholdings.
- Managed payroll and time and attendance systems.
- Conducted background checks for potential candidates.
- Updated employee records in HR database system.
- Developed onboarding materials and presented orientation sessions for new hires.
- Handled confidential information with discretion and sensitivity.
- Maintained employee files in compliance with applicable legal requirements.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
- Handled employee discipline and termination to address policy infractions.
- Suggested promotions and wage increases according to employee performance.
- Assisted in employee recruitment, hiring and interview processes.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Managed communication regarding employee orientation and open enrollment for benefits.
IHSS Care Provider
Maria Maldonado
Lynwood, CA
01.2018 - Current
- Assisted clients with daily activities such as dressing, bathing, and toileting.
- Maintained a clean, safe environment for clients in their homes.
- Assisted clients with grocery shopping and errands.
- Monitored medication schedules and administered medications as needed.
- Performed light housekeeping duties such as laundry and meal preparation.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Managed patient transportation and appointment scheduling.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Built strong and trusting rapport with clients and loved ones.
HR Administrative Assistant
CIE Manufacturing
South Gate, CA
01.2023 - 04.2023
- Assisted with recruitment processes by conducting initial interviews, scheduling appointments and creating job postings.
- Provided support to the HR department by preparing documents, updating databases and organizing files.
- Performed administrative duties such as maintaining employee database and sorting emails for HR department.
- Maintain proper records of employee attendance and leaves
- Assist HR Manager in policy formulation, hiring and salary administration.
- Submit online job postings, shortlist candidates and schedule job interviews.
- Coordinate orientation and training sessions for new employees.
- Ensure smooth communication with employees and timely resolution to their queries.
- Manage data in spreadsheets and reports
- Help maintain the budget plan
- Organize and schedule meetings and events.
- Supervise other staff and delegate responsibilities
- Carry out clerical duties, including answering phones and preparing documents.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Initialized background checks for potential new hires.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Prepared and set up new employee orientations.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Customer Service Representative
United Way LLC
Santa Fe Springs, CA
04.2017 - 01.2023
- Acted as main point of contact in matters relating to client concerns and needs.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Delivered superior level of customer service to small business clients.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Interacted with customers by asking appropriate open-ended questions to better understand needs and requirements.
- Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
- Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
- Liaised between customers and company in support of 7-10 accounts executives, coordinated client and supplier scheduling and processed complex projects through delivery.
- Coordinated with various departments to ensure smooth payment processing.
- Managed client relationships by providing timely responses to inquiries.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Issued work schedules, duty assignments and deadlines for warehouse staff.
- Delegated work to staff, setting priorities and goals.
- Verified product inventory reports by comparing logs and reports and adjusting entries.
- Documented actions by completing forms, reports, logs and records.
- Create packing slips, Bill of ladings and labels making sure order is shipped in timely matter
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Warehouse Lead
Cabi LLC
Carson, CA
10.2012 - 04.2017
- Used computer and company software to enter shipment and inventory records.
- Loaded and unloaded trailers with care and efficiency.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations..
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Maintained inventory records with timely updates.
- Operated pallet jacks to transport items.
- Removed damaged products from outgoing shipments during final inspections.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Education
600 Hours Completed - Esthetician
Paul Mitchell The School - Pasadena
Pasadena, CA08.2023
High School Diploma -
Marco Antonio Firebaugh High School
Lynwood, CA06.2011
Skills
- Reliable and Trustworthy
- Leadership skill
- Self-Motivated
- Fast Learner
- Multitasker
- Ability to work both independently and in a group
- Friendly, Positive Attitude
- Flexible and Adaptable
- Customer Service
- Ability to manage time to deadline
Certification
- Esthetician State Board Licensed in progress
Timeline
Human Resources Coordinator
Judco Manufacturing
01.2023 - Current
HR Administrative Assistant
CIE Manufacturing
01.2023 - 04.2023
IHSS Care Provider
Maria Maldonado
01.2018 - Current
Customer Service Representative
United Way LLC
04.2017 - 01.2023
Warehouse Lead
Cabi LLC
10.2012 - 04.2017
600 Hours Completed - Esthetician
Paul Mitchell The School - Pasadena
High School Diploma -
Marco Antonio Firebaugh High School
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