Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
References
Timeline
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Soledad Sandoval Barrera

Palo Alto,CA

Summary

Confident and dynamic student assistant with strong office administration and customer relations expertise developed at DHSI at the College of San Mateo. I have a proven track record in data entry and creating efficient filing systems that significantly improve operational efficiency. My role as a six-month temporary program services coordinator showcased my ability to step in and make an impact while DHSI sought ideal candidates for the position. I possess advanced proficiency in various online services, including the Microsoft Office suite, and I utilize my exceptional organizational and interpersonal skills to enhance productivity and foster effective collaboration.

Overview

2
2
years of professional experience

Work History

Student Assistant

HSI at the College of San Mateo
San Mateo, CA
02.2023 - Current

Student assistant at DHSI (Developing Hispanic Serving Institute-Division provides grant funding to institutions of higher education to assist with strengthening institutional programs, facilities, and services to expand the educational opportunities for Hispanic Americans and other underrepresented populations).

  • Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies, and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced communication within the office, establishing a weekly newsletter summarizing key updates and achievements.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Worked alongside the marketing department to strengthen HSI presence and offer more opportunities for students on campus.
  • Created flyers and presentations for events and professional development.

Education

Associate of Arts - English

College of San Mateo
San Mateo, CA
05-2025

Skills

  • Customer service & customer relations
  • Data entry and organization
  • Computer proficiency
  • Office Administration
  • File organization
  • Microsoft Outlook, Excel, PowerPoint, Word, and more
  • Scheduling proficiency, project coordination, generating schedules, and marketing and promotion

Affiliations

  • Part of the Writing Club at the College of San Mateo
  • Has worked for over 4 years in customer service, helping small family businesses
  • Enjoys outdoor activities

Languages

Spanish
Native/ Bilingual
Japanese
Limited

Accomplishments

  • Co-organized and led a workshop on microaggressions for students, by students, at the College of San Mateo as part of the Anti-Racism Funding Opportunity campaign
  • Currently working on a project regarding the effects of international affairs on the U.S. schools and the educational system.

References

References available upon request.

Timeline

Student Assistant

HSI at the College of San Mateo
02.2023 - Current

Associate of Arts - English

College of San Mateo
Soledad Sandoval Barrera