Soledad Torrez
WALLAWALLA,WA
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs while managing appointments and coordinating household support. Improved customer satisfaction ratings as Front Desk Cashier through effective communication and problem resolution, resulting in enhanced operational efficiency and productivity.
Highly skilled Front Desk Cashier with experience in managing high-volume customer interactions, cash handling, and administrative tasks. Strong communication skills coupled with a friendly demeanor ensure smooth operations at front desk roles. Notable for improving customer satisfaction ratings through exceptional service and problem resolution. Successfully implemented innovative strategies resulting in increased operational efficiency and productivity.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Caregiver
Family Resources Home Care
Walla Walla, Washington
03.2024 - 02.2026
- Assisted clients with daily living activities and personal care routines.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed and maintained positive relationships with clients and families.
- Maintained detailed records of services performed on clients.
Customer Service Cashier
Wheatland bakery
Walla Walla, WA
02.2020 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Guided customers in product selection and responded to inquiries promptly, enhancing customer satisfaction.
- Assisted customers in locating products and answering inquiries.
- Cleaned and sanitized to uphold hygiene standards, ensuring a safe environment for customers.
- Stocked shelves with products to ensure availability for customers.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Education
Walla Walla High School
Walla Walla, WASkills
- Personal care
- Health monitoring
- Records management
- Client relationship management
- Time management
- Problem solving
- Effective communication
- Transaction processing
- Customer service
- Inventory management
- Cleaning procedures
- Attention to detail
- Customer relationship management
- Product knowledge
Languages
English
Professional
Spanish
Professional
Certification
- HCA
Timeline
Caregiver
Family Resources Home Care
03.2024 - 02.2026
Customer Service Cashier
Wheatland bakery
02.2020 - 12.2023
Walla Walla High School