Solei Ruggiero
Summary
Dedicated Hospitality Management student with experience in customer service, client relations, and event support. Passionate about creating exceptional experiences through strong communication, organization, and teamwork. Thrives in collaborative environments and is committed to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Campus Manager
Fresh Prints
Los Gatos, California
04.2025 - Current
- Built relationships with student organizations, businesses, and Greek organizations, bringing in 2 new business partnerships that brought in 5k of revenue.
- Owned client relationships from prospecting new clients to recommending products, delivering pricing quotes, and closing sales.
- Developed a personalized outreach strategy using AI to connect with clients and generate new business opportunities.
- Completed 20+ outreach touchpoints per week through email, text, and networking to expand Fresh Prints' client base.
- Worked with clients to create custom merchandise concepts using Canva, AI tools, and internal design tools to ensure customer satisfaction.
Event Assistant
HackU
Los Gatos, California
04.2025 - 04.2025
- Supported emerging hydration brand HackU by working the company booth at the 2025 Health & Fitness Expo, representing the brand and engaging with attendees.
- Delivered concise product pitches ("elevator pitches") to customers passing by the booth to increase brand awareness and interest.
- Educated customers on product benefits and recommended hydration products based on individual wellness and fitness goals.
Camp Instructor
Airborne Gymnastics
Santa Clara, California
11.2021 - Current
- Coordinated registration, check-in, and guest services for summer camps, birthday parties, dance classes, and special events, ensuring smooth operations and customer satisfaction.
- Led end-to-end management of dance classes, including marketing content development, email and social media promotion, and coordination of age- and skill-appropriate class experiences.
- Assisted with event setup and obstacle courses, coordinating birthday parties to enhance participant engagement and enjoyment.
Education
Bachelor of Science - Hospitality And Tourism Management
San Diego State University
San Diego, CA05-2029
Skills
- Marketing tactics
- Relationship building
- Customer service
- Team collaboration
- Adaptability
- Interpersonal skills
Affiliations
- Gamma Phi Beta Sorority, Member
Timeline
Campus Manager
Fresh Prints
04.2025 - Current
Event Assistant
HackU
04.2025 - 04.2025
Camp Instructor
Airborne Gymnastics
11.2021 - Current
Bachelor of Science - Hospitality And Tourism Management
San Diego State University