SOLEIL CRUZ

• Greet patients and visitors as they arrive, providing a welcoming and professional atmosphere.
• Check in patients for appointments, confirm their personal and insurance information, and update records as needed.
• Answer phone calls, handle inquiries, and direct patients to the appropriate departments or staff members.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Helped patients complete necessary medical forms and documentation.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.

Durable Medical Equipment:

• Obtain Pre-Authorizations: Work with insurance companies to obtain pre-authorization for durable medical equipment (DME)
• Verify Coverage: Confirm patient insurance benefits, including the type of coverage available for specific equipment and any requirements for approval.
• Submit Authorization Requests: Submit necessary documentation to insurance carriers, including medical records and physician notes, to support the need for DME.
• Monitor Authorization Status: Track the progress of authorization requests and ensure approvals are granted before equipment is delivered to the patient.

• Managed patient scheduling and appointment confirmations to enhance operational efficiency.

• Answering phone, Providing detailed information about products and services, Taking orders and payments, Keep stock organized, including incoming and outgoing deliveries.

• Greeting patients, Scheduling appointments, Managing patient records, Answering phones, Checks patients out and make appointments as indicated, Copying or scanning any necessary documents into the system and other office duties.

• Greeting patient, Answering phones, Scheduling appointments for new and follow up patients, Verify patient information(EMR), Collect co-payments, Vital signs, Prepare treatment rooms, Take patients medical history, Obtain blood samples for medical testing through venipuncture.