Soleil LeBlanc
fitchburg,MA
Summary
Hardworking individual with 4 years of experience working in customer service and in health care. Trained in project and time management with the ability to problem solve quickly and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Experienced in working with people aged from 3-85, child care and elderly care. Spanish speaking Product testing Customer relations Written communication Time management Product merchandising Cash register operation Transaction processing Passenger transportation Safety management Passenger and cargo transport Family support Communication Positive attitude
Overview
7
7
years of professional experience
Work History
Camp Counselor
YMCA
Hopkinton, MA
09.2021 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Inspected equipment and machinery to verify functionality and safety.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Evaluated campers' progress and provided feedback to parents.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
HHA
Equalizer
Fitchburg, MA
09.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Followed nutritional plans to prepare optimal meals.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patients' comfort with massage and application of topical treatments.
Mattress Sales Associate
Sears
Leominster, MA
02.2018 - 06.2019
- Prevented lost sales with proactive entryway monitoring, connecting with prospective customers immediately and offering knowledgeable support
- Delivered exceptional service before, during, and after every sale.
Camp Counselor
, MA
06.2016 - 08.2017
- Fostered environment focused on learning and teamwork, demonstrating positive behaviors and ways to accomplish shared goals
- Kept all campers safe and happy by enforcing consistent camp policies
- Helped campers explore new activities and sports at age-appropriate pace
- Transported campers between grounds on foot and to off-site locations using camp vans
- Responded swiftly to emergency situations, assessing injuries and administering first aid
- Promoted sustainability and conservation to illustrate responsible use of outdoor spaces
- Offered caring emotional and social support to children experiencing difficult events
- Achieved targets for service usage by evaluating current levels and adjusting strategies
- Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
- Administered first aid according to prescribed procedures, and notified emergency medical personnel when necessary
- Demonstrated proper use of materials and equipment to recreational users
- Kept participants safe with thorough instruction and ongoing monitoring of activities.
Education
High school diploma - undefined
Fitchburg High School
Skills
Child and adolescent mentoring
Camper support and assistance
First Aid and CPR
Child Supervision
Relationship building
Staff Management
Performance improvement
Behavioral issue response
Activity Scheduling
Health and wellness
Effective communication
Group supervision and management
Sales expertise
Cash Handling
Product and service sales
Cash register operation
Organization
Problem-Solving
Multitasking Abilities
Teamwork and Collaboration
Timeline
Camp Counselor
YMCA
09.2021 - Current
HHA
Equalizer
09.2020 - Current
Mattress Sales Associate
Sears
02.2018 - 06.2019
Camp Counselor
06.2016 - 08.2017
High school diploma - undefined
Fitchburg High School