Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Specializing in beauty items, specifically fragrances sourced from authorized distributors
Owned and operated solely by me
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Beauty by Soleil
Soccer Instructor
Lil Kickers
Syracuse, NY
09.2018 - 03.2020
Teaching children ages 18 months to 4 years the fundamentals of soccer.
Developed engaging soccer lesson plans for diverse age groups and skill levels.
Facilitated safe and supportive training environments for all participants.
Certified Tutor
Varsity Tutors
04.2017 - 04.2019
Teaching children in grades 4-12 via video chat in American and European History (AP), Government & Politics (AP), and Statistics..
Adapted teaching methods to accommodate different learning styles and preferences.
Developed tailored lesson plans that align with student learning goals and objectives.
Customer Service Representative (CSR)
Dental Health Associates
Phillipsburg, NJ
05.2017 - 08.2018
Assisted patients with scheduling appointments and managing dental records.
Provided information on dental procedures and insurance coverage options.
Handled patient inquiries and resolved issues promptly and efficiently.
Processed insurance claims and verified eligibility for services provided.
Customer Associate
Auntie Anne's
10.2015 - 08.2016
Provided excellent customer service in a fast-paced food environment.
Assisted in training new staff on operational procedures and customer interactions.
Collaborated with team members to streamline workflow and improve efficiency.
Performed daily opening and closing duties including setting up register supplies, cleaning store equipment.
Secretary
Phillipsburg Mall
Phillipsburg, NJ
06.2015 - 08.2016
Responsibilities included knowledge of the Trans Bridge bus system and the sale of tickets to customers, balancing of all cash, and opening and closing the mall office
Performed data entry into computer systems; ensured accuracy of all entered information.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Customer Associate
Panera Bread
08.2014 - 01.2015
Interface with customer orders, barista duties, stocking, cleaning, and closing the café
Maintained cleanliness and organization of the work area at all times.
Handled cash transactions accurately and efficiently during busy shifts.
Ensured all transactions were processed in accordance with established procedures.
Education
Political Science and Psychology
Syracuse University
Syracuse, NY
09.2016 - 03.2020
Skills
Excel
Organizational Skills
Team Building
Photoshop
Business development
Account management
B2B sales
Sales
Customer Service Skills
Teaching
Negotiation
Problem solving
Retail sales
Microsoft Word
Customer service
Public Speaking
Driving
Time management
Languages
English
Basic French
Personal Information
Work Permit: Authorized to work in the US for any employer