SOLEXIS BERROTERAN
Miami,FL
Summary
A highly motivated person trained to face challenging situations in a systematic way. An individual who is an experienced salesperson and leader specializing in customer service, administration, accounting and management. An adaptable person with intercultural sensitivity and a valuable team member and team leader driven to succeed.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Alitec solutions Corp
Miami, Florida
07.2019 - Current
- Prepare and record into accounting system related documentation of business operations including Estimates, Purchase Orders, Invoices and Bills from vendors
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coached new employees on administrative procedures, company policies and performance standards.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Created detailed expense reports and requests for capital expenditures.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sales RepresentativeSales Representative
Hurricane Heroes
Hollywood, FL
01.2017 - 01.2019
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Built local sales and marketing plan for each targeted district within defined territory.
- Participated in skills development initiatives to promote team competence and success.
- Communicated relevant information to internal and external stakeholders.
Sales Executive
Inversiones Cobenben C.A
Caracas, Venezuela
01.2014 - 01.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Prepared and deliver customer sales quotes.
Owner and Manager
S.O.S Belleza
San Jose, Costa Rica
01.2012 - 01.2014
- Maintain control of inventory, customer satisfaction, and sales.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports.
Manager
Villatech, Cellular Technology Celutech Del Este S.A
San Jose, San Jose, Costa Rica
06.2009 - 11.2013
- Manage accounting and purchasing for the business, including bookkeeping and maintaining inventory
- Resolve guest complaints
- Successfully increased sales and improved customer service during management.
- Onboarded new employees with training and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Marketing Coordinator
Locatel Supermercado De Salud Y Bienestar, Current
San Jose, San Jose, Costa Rica
01.2010 - 01.2013
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general VIP marketing department inquiries by email, phone and mail.
- Planned and executed internal and external marketing events.
- Coordinated creation and deployment of videos, social media posts and other marketing collateral.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Managed team calendars and scheduled events for multiple staff members.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook.
- Tracked and reported on marketing campaign responses.
Model and Promoter
01.2006 - 01.2008
Education
Bachelor of Arts - Advertising & Marketing
University 'Alejandro De Humboldt'
Caracas, Venezuela. 2014
No Degree - Public Relations, Advertising, And Applied Communication
University Latina of Costa Rica
San Jose, Costa Rica.2012
No Degree - Conversational English
Miami Dade College
Miami, FL08.2022
Skills
- Managing Employee Relations
- Coaching and Motivation
- Issue and Conflict Resolution
- Managing Files and Records
- Excellent Customer Service
- Archive Manager
- Managing Multiple Tasks
- Ease with Computers and Technology
- QuickBooks
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Adaptable and Flexible
- Excellent Written and Verbal Communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant
Alitec solutions Corp
07.2019 - Current
Sales RepresentativeSales Representative
Hurricane Heroes
01.2017 - 01.2019
Sales Executive
Inversiones Cobenben C.A
01.2014 - 01.2017
Owner and Manager
S.O.S Belleza
01.2012 - 01.2014
Marketing Coordinator
Locatel Supermercado De Salud Y Bienestar, Current
01.2010 - 01.2013
Manager
Villatech, Cellular Technology Celutech Del Este S.A
06.2009 - 11.2013
Model and Promoter
01.2006 - 01.2008
Bachelor of Arts - Advertising & Marketing
University 'Alejandro De Humboldt'
No Degree - Public Relations, Advertising, And Applied Communication
University Latina of Costa Rica
No Degree - Conversational English
Miami Dade College
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