Eager worker who is always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Nanny
George Browning
Decatur, AL
12.2020 - 08.2021
Assisted in organizing and overseeing assignments to drive operational excellence
Developed games and activities using arts and crafts to support learning and verbal skills
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Organized and cleaned home after activities by picking up toys and straightening up play room
Traveled with families to care for children and allow parents private time
FOH Manager
Las Vias
Hartselle, AL
08.2019 - 08.2021
Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
Activities Assistant
Bedford Care Nursing Home
Hattiesburg, MS
09.2021 - 03.2022
Coordinated off-site activities and accompanied residents throughout excursions.
Scheduled movies, entertainment and other special events.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
Engaged residents through events, small groups and personal attention.
Planned, coordinated and implemented activities to address needs of participants with varying abilities.
Provided respectful mobility assistance to individuals needing extra support.
Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
Documented preferences and helped develop relevant activities.