Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
References
Timeline
Generic
Solina Pierre

Solina Pierre

Savannah,Georgia

Summary

Obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve corporate goals in a work environment, where there is a need for a variety of office management tasks including computer knowledge, organizational abilities, business intelligence, and database program use Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and accounting software. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.

Overview

8
8
years of professional experience
1
1
Certification

Work History

eCommerce Coordinator – Supervisor

Merch Source
10.2023 - Current
  • Helping oversee the successful completion of projects and events
  • Performing specialized tasks
  • Managing a team of staff members
  • Establishing relationships with vendors and freelance professionals
  • Coordinating project activities, communicating with team members, stakeholders, and clients, and ensuring project deadlines are met

Outbound Wave Planner • Clerk

Merch Source
10.2022 - 10.2023
  • Using a mixture of the Korber waving and load-building techniques, managing the allocation of picking work for outbound orders, and creating waves for Ecomm orders
  • When adding orders to a wave, wave profiles will be created and utilized to display orders that meet the profile criteria
  • The user will select the type once the wave is ready to be released
  • All waves will be released either as cart picks or bulk pick by wave depending on the orders that are on the wave
  • All shipping labels, carton labels, packing slips, and pallet labels will be printed at the same time

CSR• Lead Supervisor

Parker’s
11.2019 - 09.2022
  • Responsible for managing kitchen staff, delegating responsibilities, placing grocery orders, preparing menus, and preparing food based on recipes
  • They also prepare bills for orders, manage cash registers, and help with accounting using adding machines, POS software, and programs
  • At Parker’s Kitchen, management will coach and develop associates into future leaders
  • In addition to base pay, store managers may receive a quarterly bonus based on profitability and performance
  • Opportunity for advancement to district and regional managers is available
  • A customer service representative at Parker’s Kitchen is responsible for providing fast, friendly, and accurate customer service
  • They assist customers with purchases, restock merchandise and maintain a clean and organized store environment

Front desk• Supervisor

FirstService Residential
04.2016 - 09.2019
  • Typical responsibilities include greeting clients, distributing and receiving office correspondence, and scheduling appointments
  • Answering phone calls, taking messages, and redirecting calls to respective offices
  • Distributing and receiving office correspondence
  • Scheduling appointments
  • Organizing and maintaining files and records and updating them when necessary
  • Creating and maintaining updated documents and spreadsheets
  • Overseeing the sorting and distribution of incoming mail
  • Preparing outgoing mail items such as envelopes or packages
  • Taking care of guests and customers
  • Interacting with customers and business partners, either in person or through phone calls

Receptionist Supervisor

Away Inn
07.2016 - 02.2016
  • A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information, and choosing the best room to fit their needs
  • They must address problems guests have with their rooms, collect payments and settle the register at the end of the workday
  • Other duties include providing extra services ordered by guests, communicating with and instructing other employees, and ensuring the lobby remains clean

Education

BA - Sociology

SNHU
Online
01.2022

Brown Mackie - Criminal Justice

Brown Mackie
Miami, Florida
01.2010

HS DIPLOMA -

American High
Miami, Florida
01.2005

Skills

  • Microsoft Word, Excel, Access, PowerPoint, Outlook Express
  • Microsoft Office XP Professional, Microsoft Outlook, Data Warehouse, Process improvement, SQL
  • Proficient in two languages – Creole and English
  • Strong communication and verbal skills
  • Analytical Decision Making
  • Communication
  • Delegation
  • Teamwork
  • Adaptability
  • Creative Problem-Solving
  • Vision
  • Influencing Skills
  • People management
  • Resource Allocation
  • Staff Supervision
  • Administrative Leadership
  • Information Collection
  • Recordkeeping
  • Data Entry
  • Project Coordination
  • Schedule Coordination
  • Work Planning and Prioritization
  • Updating Stakeholders
  • Team Oversight
  • Customer Service
  • MS Office
  • Scheduling and calendar management
  • Project assistance
  • Administrative Oversight
  • Meeting Coordination

Accomplishments

  • Employee of the month

Certification

  • OSHA
  • Lift Truck Operator

References

References available upon request.

Timeline

eCommerce Coordinator – Supervisor

Merch Source
10.2023 - Current

Outbound Wave Planner • Clerk

Merch Source
10.2022 - 10.2023

CSR• Lead Supervisor

Parker’s
11.2019 - 09.2022

Receptionist Supervisor

Away Inn
07.2016 - 02.2016

Front desk• Supervisor

FirstService Residential
04.2016 - 09.2019

BA - Sociology

SNHU

Brown Mackie - Criminal Justice

Brown Mackie

HS DIPLOMA -

American High
Solina Pierre