Solita Shy-Wiggins
Covington,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Tax Specialist
H&r Block
01.2024 - Current
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Reviewed financial statements for accuracy and integrity.
- Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
- Collected and submitted required tax payments.
- Managed tax submissions and made sure all information complied with regulations.
- Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses, and non-profit organizations.
- Analyzed financial records to verify accuracy of tax returns.
Senior HR Coordinator
JCPenney Logistics Center
01.2023 - 01.2024
- Maintained up-to-date knowledge of labor laws to ensure company policies aligned with regulatory requirements.
- Reduced time-to-hire by optimizing the recruitment process, utilizing applicant tracking systems and social media networking tools.
- Enhanced employee retention by implementing effective onboarding processes and regular performance evaluations.
- Organized internal communication channels such as newsletters or intranet pages to keep employees informed about company news and updates.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Quality Assurance Technician
Incora
06.2021 - 01.2023
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Developed strong relationships with suppliers, working collaboratively to ensure materials met required quality standards.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Quality Assurance Lead
Inline Plastics Corp.
06.2016 - 06.2021
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
- Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
- Created detailed defect reports for clear communication between development teams about identified bugs.
Education
Bachelor of Science - Business Administration
Strayer University
Washington, DC06.2022
Associate of Science - Business Administration
Georgia Perimeter College
Decatur, GA05.2013
High School Diploma -
Newton High School
Covington, GA05.2008
Skills
- Tax Advisory Services
- Tax Process Improvement
- Indirect Taxation
- Documentation skills
- Reporting skills
- Strategic Planning
- Organization skills
- Verbal/written communication
Timeline
Tax Specialist
H&r Block
01.2024 - Current
Senior HR Coordinator
JCPenney Logistics Center
01.2023 - 01.2024
Quality Assurance Technician
Incora
06.2021 - 01.2023
Quality Assurance Lead
Inline Plastics Corp.
06.2016 - 06.2021
Bachelor of Science - Business Administration
Strayer University
Associate of Science - Business Administration
Georgia Perimeter College
High School Diploma -
Newton High School
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