Solita Wolfe
San Antonio,TX
Summary
Results-driven professional with a proven track record in customer service, time management, and trend analysis. Expertise in troubleshooting challenges and developing effective solutions to enhance operational efficiency. Exceptional verbal and written communication skills foster positive relationships while consistently exceeding performance goals. Adept at navigating fast-paced environments by strategically utilizing downtime and ensuring organized, clean, and safe workspaces through meticulous attention to detail.
Overview
22
22
years of professional experience
Work History
Hospice Intake Coordinator
Amedisys Hospice
03.2025 - Current
- Coordinated patient intake processes to ensure timely admission and service initiation.
- Collaborated with healthcare teams to gather essential patient information for care planning.
- Streamlined documentation procedures, enhancing accuracy and reducing processing time.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.
Real Estate Agent
Keller Williams
11.2021 - Current
- Organized marketing materials such as flyers, brochures, and signage for listed properties.
- Managed contracts, negotiations and other aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated offers between buyers or renters and sellers or landlords.
- Increased referral business through satisfied clients and partnerships with industry professionals.
- Developed strategies to increase visibility of listings among target audiences.
- Utilized social media platforms to promote available properties effectively.
Substitute Teacher
JISD
12.2016 - 12.2020
- Reviewed and implemented prepared lesson plans to maintain class continuity.
- Taught lessons to classes in various subjects.
- Collaborated with other teachers to share resources and strategies.
- Fostered strong relationships with colleagues, students, and families.
- Adapted teaching methods to accommodate various learning styles.
- Explained core concepts and promoted critical thinking to assist students with assignments.
- Modeled collaboration, communication and problem solving to help students overcome challenges.
Payroll Assistant
Super S Foods
04.2004 - 04.2007
- Managed weekly payroll processing for over 1,400 employees for salaried and hourly employees.
- Assisted in administering workers' compensation claims including filing paperwork and tracking progress.
- Conducted verifications of employment for private and governmental entities.
- Assisted with year-end tasks including generating W-2 forms and verifying employee tax information.
- Processed paperwork for new employees to enter employee information into payroll system.
- Determined and computed percentages and amounts withheld from personnel wages.
- Performed background checks on potential hires to ensure compliance with company standards.
Education
Certification - Real Estate
CE Shop
Skills
- Social Media Marketing
- Sales closing
- Proficient in Microsoft Office
- Problem-Solving
- Office Administration
- Client Relationship Management
- HR Support
- Payroll Processing
- Real Estate
- Confidentiality
- Charting and clinical documentation
- Data entry
Affiliations
Member of MRP (Military Relocation Professional) The MRP certification distinguishes real estate professionals that have the specialized knowledge needed to guide active-duty military and veteran clients through the complex relocation process and take full advantage of their military benefits and support them through the relocation process.
Timeline
Hospice Intake Coordinator
Amedisys Hospice
03.2025 - Current
Real Estate Agent
Keller Williams
11.2021 - Current
Substitute Teacher
JISD
12.2016 - 12.2020
Payroll Assistant
Super S Foods
04.2004 - 04.2007
Certification - Real Estate
CE Shop
Awards
Volunteer of the Year at Elof Elementary 2018
JISD Volunteer of the Year
2015 I volunteered with the local PTO and elementary. In 2017 I became PTO Vice President till 2020. During that time I co-lead fundraising events, school functions and enhancing local community outreach.