Soliyana Sebhatu
Tucker,GA
Summary
Highly-motivated employee with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
North Italia
Washington, DC
04.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Host
North Italia
Dunwoody, GA
01.2024 - 04.2024
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Team Member
Dunkin' Brands
Hyattsville, MD
05.2021 - 08.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
BBA - Business Administration
Georgia State University
Atlanta, GA05-2027
Skills
- Food inspection
- Food Running
- Beverage Preparation
- Supply Restocking
- Table Setting
- Guest Engagement
- Positive and professional
- POS operation
- Menu Memorization
- Order Accuracy
- Cash Handling
Timeline
Server
North Italia
04.2024 - 08.2024
Host
North Italia
01.2024 - 04.2024
Team Member
Dunkin' Brands
05.2021 - 08.2023
BBA - Business Administration
Georgia State University