To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in the corrections or safety and security industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Facility Planner
BAE Systems
Sterling Heights, MI
09.2013 - 07.2021
Prioritized schedules to meet project goals and overall customer satisfaction.
Recognized potential issues with inventory and quality control and engineered changes.
Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Supervised and managed company mailroom
Arranged equipment, transportation, and other day-of-event needs.
Set up and arranged conference rooms for major civilian and military contractors events.
Manager of Operations-Housekeeping
Enviro-Tech Facility Management, LLC
Detroit, MI
08.2005 - 08.2013
Communicated repair needs to maintenance staff.
Trained and mentored all new personnel to maximize quality of service and performance.
Disposed of trash and recyclables each day to avoid waste buildup.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Evaluated employee performance and developed improvement plans.
Completed schedules, shift reports and other business documentation.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Maintained required records of work hours, budgets and payrolls.
Youth Worker-Treatment Specialist
Holy Cross Children's Services
Detroit, MI
05.2003 - 07.2005
Monitored client's progress throughout rehabilitation program.
Interpreted medical and psychological data to plan and develop rehabilitative services.
Identified and prioritized treatment needs and formulated appropriate treatment plans.
Provided individual and group counseling.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Juvenile Detention Specialist-Corrections
Wayne County Juvenile Detention Facility
Detroit, MI
02.2000 - 01.2005
Made rounds at specified intervals and conducted head counts and roll calls.
Built solid relationships with staff and residents to keep institution safe and secure.
Established positive working relationships and maintained boundaries with resident offenders.
Searched building and grounds, living quarters and work areas for contraband.
Participated in the security, care and custody of Wayne County youth accused of criminal activity and are going through the judicial process.
Responsible for maintaining control and security of living quarters; instructing and supervising activities of youth in and about the facility.
Supervised and instructed youths on hygiene; counseled youth on personal behavior problems.
Documented youth activities and behavior. Transported youth inmates to and from court appearances and other judicial process and family hearings.
Education
No Degree - Business Communications
Western Michigan University
Kalamazoo, MI
Associate of Science - Criminal Justice-Certificate
Lansing Community College
Lansing, MI
06.1997
Skills
Agenda Setting
Printing Materials
Agenda Setting and Control
Participant Transportation
Problem Anticipation and Resolution
Facilities Management and Maintenance
Public Safety and Security
CPR / First Aid Certified
Certification
Criminal Justice Certificate
Criminal Justice Institute-(LCC)
First Aid & CPR Certicate
Timeline
Facility Planner
BAE Systems
09.2013 - 07.2021
Manager of Operations-Housekeeping
Enviro-Tech Facility Management, LLC
08.2005 - 08.2013
Youth Worker-Treatment Specialist
Holy Cross Children's Services
05.2003 - 07.2005
Juvenile Detention Specialist-Corrections
Wayne County Juvenile Detention Facility
02.2000 - 01.2005
No Degree - Business Communications
Western Michigan University
Associate of Science - Criminal Justice-Certificate