Solomon Amoako-Addo
Georgetown,TX
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
TRIO-MANOS HOLDING LLC
09.2019 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
General Manager
Psalms Auto Group
10.2017 - 09.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
BRANCH MANAGER AIRPORT OPERATIONS
ENTERPRISE RENT A CAR
05.2013 - 10.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Cultivated partnerships with THE CITY OF WACO chamber of commerce and airport operations, to maximize business opportunities and extend network reach within the industry sector.
Restaurant Manager
Black Meg43
06.2011 - 05.2013
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
SPED SKILL AIDE 3
Killeen Independent Sch District
05.2010 - 05.2012
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Graded and evaluated student assignments, papers, and course work.
Education
Bachelor of Arts - Sociology
UNIVERSITY OF GHANA
ACCRA GHANASkills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Safety oversight
- Logistics Oversight
- Customer Relations
Timeline
Operations Supervisor
TRIO-MANOS HOLDING LLC
09.2019 - Current
General Manager
Psalms Auto Group
10.2017 - 09.2019
BRANCH MANAGER AIRPORT OPERATIONS
ENTERPRISE RENT A CAR
05.2013 - 10.2017
Restaurant Manager
Black Meg43
06.2011 - 05.2013
SPED SKILL AIDE 3
Killeen Independent Sch District
05.2010 - 05.2012
Bachelor of Arts - Sociology
UNIVERSITY OF GHANA
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