Summary
Overview
Work History
Education
Timeline
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Solomon Girmay

Reynoldsburg,OH

Summary

Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Bilingual and personable with "can-do" attitude. Established background as room attendant for five-star resort. And hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Abercrombie & Fitch
09.2023 - 01.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Room Attendant and Customer Service

Holiday Inn Express Hotel
07.2021 - 10.2022
  • Checked appliances in guest rooms to determine good working order.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
  • Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
  • Streamlined communication with supervisors through regular reporting on room status updates, allowing for more effective scheduling adjustments when necessary.

Education

Associate of Science - Health Sciences

Columbus State Community College
Columbus, OH
05.2027

High School Diploma -

William Allen High School
Allentown, PA
06.2022

Timeline

Warehouse Associate

Abercrombie & Fitch
09.2023 - 01.2024

Room Attendant and Customer Service

Holiday Inn Express Hotel
07.2021 - 10.2022

Associate of Science - Health Sciences

Columbus State Community College

High School Diploma -

William Allen High School

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Solomon Girmay