- App Development
- Coding and Programming
- Graphic Design
- Video Gaming
- Web Development and Design
- Supporting STEM education initiatives and mentorship programs
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
- Sustainable Tech Innovations
Solomon Green
Dallas,TX
Summary
Dynamic and results-oriented professional with a proven track record at Kroger for enhancing customer satisfaction through exceptional service and meticulous attention to detail. Skilled in multitasking and time management, adept at fostering teamwork and collaboration. Demonstrates a strong work ethic and reliability, significantly contributing to team success and operational efficiency. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Associate
Kroger
08.2024 - Current
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Trained new employees on slicing and managing the deli.
Sandwich Artist
SUBWAY®Restaurants
11.2023 - 07.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept workplace clean and organized in line with restaurant policies.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Increased speed of service through effective multitasking and time management skills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Operated manual and electric appliances to peel, slice, and trim food.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Waiter
McAlister's Deli
03.2022 - 01.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Inspected dishes and utensils for cleanliness.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Communicated with kitchen staff to enable accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
TJ Maxx
01.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Used in-store system to locate inventory and place special orders for customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
1825 Lakeway Dr Suite 400, Lewisville, TX 7505707-2024
Skills
- Order taking accuracy
- Reliability and punctuality
- Strong work ethic
- Flexible schedule
- Honesty and integrity
- Work area maintenance
- Strong multitasking
- Time management
- Attention to detail
- Teamwork and collaboration
- Problem-solving skills
Certification
Foundations Of Cybersecurity
Google AI Essentials
Assets Threats And Vulnerabilities
Python Automation
Security Risk Management
Interests
Timeline
Deli Associate
Kroger
08.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
11.2023 - 07.2024
Sales Associate
TJ Maxx
01.2023 - 11.2023
Waiter
McAlister's Deli
03.2022 - 01.2024
Foundations Of Cybersecurity
Google AI Essentials
Assets Threats And Vulnerabilities
Python Automation
Security Risk Management
High School Diploma -
Texas Virtual Academy At Hallsville
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