Professional Summary
Overview
Work History
Education
Skills
Timeline

Solomon Henderson

UG2
Jersey City,NJ
23
years of professional experience

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

As service professional, brings valuable experience in maintaining high standards of cleanliness and customer service. Proven ability to support team goals and adapt to changing needs, ensuring seamless operation. Known for reliability, effective communication, and strong attention to detail.

Diligent [Desired Position] with solid background in providing exceptional support and maintaining clean, organized environments. Successfully managed responsibilities such as handling deliveries, assisting customers, and ensuring facility upkeep. Demonstrated effective communication and problem-solving skills.

Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.

A reliable facilities professional known for high standards and commitment to results. Recognized for maintaining clean and orderly environments while supporting team goals. Known for adaptability and strong communication skills, ensuring smooth operations and positive atmosphere.

Work History

Building Porter

5 Years 6 Months
UG2 | 02.2021 - Current
  • Maintained cleanliness and organization of building facilities.
  • Assisted with daily maintenance tasks to ensure operational efficiency.
  • Responded promptly to tenant inquiries and requests for assistance.
  • Conducted routine inspections to identify and report maintenance issues.
  • Concierge once a week
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Rideshare Driver

2 Years 3 Months
Lyft | 11.2018 - 02.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Accurately recorded delivery, payment and route information using [Software].
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Porter

8 Years 7 Months
Solil Management | 02.2010 - 09.2018
  • Performed cleaning and maintenance duties as directed.
  • Communicated with coworkers and managers about completed duties.
  • Ensured cleanliness in high-traffic areas, including hallways, lobby areas and reception.
  • Cleaned and organized Bathrooms, lobby, and staircase.
  • Monitored proper and safe waste disposal.
  • Completed or assigned cleaning duties, including sweeping, mopping and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Demonstrated commitment through impeccable attendance and quality performance.

Fire Safety Director

6 Years 10 Months
Classic Security Services Ltd. | 03.2003 - 01.2010
  • Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors.
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on monthly basis.
  • Supervised cleaning and maintenance of buildings, rooms, and equipment.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

High School Diploma

Boys And Girls High School | Brooklyn, NY | 06-1999

Skills

[Document] filing
Customer service
Communications
Relationship development
Budgets
Team management
Team building
Problem resolution

Timeline

Building Porter

UG2
02.2021 - CurrentRead More

Rideshare Driver

Lyft
11.2018 - 02.2021Read More

Porter

Solil Management
02.2010 - 09.2018Read More

Fire Safety Director

Classic Security Services Ltd.
03.2003 - 01.2010Read More

Boys And Girls High School

High School Diploma
Read More
Solomon Henderson