CASH COLLECTION AGENT
US Navy
Naval Base Ventura County
09.2018 - 06.2021
- Led in the processing of cash and credit audits for three geographically separated food halls resulting in zero discrepancies.
- Initiate and maintain contact with clients to negotiate payment terms and arrangements for overdue accounts.
- Implement effective collection strategies, utilizing a diplomatic yet assertive approach to ensure payment compliance.
- Document all communication and actions taken in the collection process, maintaining accurate and up-to-date records.
- Collaborate with internal teams, including sales and customer service, to resolve billing and payment issues promptly.
- Managed six cashiers at three geographically separated food halls.