Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Solomon Jones

Waterloo,NY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
08.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Merchandise Operations Leader

Petco
11.2016 - 06.2019
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Built positive relationships with vendors for consistent and reliable supply of products.

Sandwich Artist

SUBWAY®Restaurants
06.2016 - 10.2016
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Assisted customers in choosing menu items by providing food complementing information.

Education

High School Diploma -

Waterloo High School
Waterloo, NY
06.2016

Skills

  • Operational Efficiency and Safety
  • Continuous Improvement Process
  • Guest Satisfaction
  • Invoice Verification
  • Workload Delegation
  • Leadership
  • Collaborative Environments
  • POS Transactions

Certification

  • Forklift License
  • Electric Pallet Jack Certified

Timeline

Team Lead

Walmart
08.2019 - Current

Merchandise Operations Leader

Petco
11.2016 - 06.2019

Sandwich Artist

SUBWAY®Restaurants
06.2016 - 10.2016

High School Diploma -

Waterloo High School

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Solomon Jones