Solomon Mbu Besong

• Led initiatives for change and process management within various programs, promoting a culture of flexibility and ongoing enhancement among team members.

• Assisted the Project Manager and Contract Administrator in managing contracts associated with the Texas Energy Fund project, particularly focusing on the oversight of the professional services firm tasked with program development and administration.

• Collaborated with cross-functional teams to ensure that SAP implementations were in alignment with departmental goals, facilitating smooth integration across various departments.

• Produced program documentation, status updates, and facilitated the creation and approval of program budgets, timelines, work plans, resource allocations, and financial estimates and forecasts.

• Introduced Scrum methodologies at Salesforce for the development of a complex CRM tool, achieving a 25% increase in team productivity within the initial four sprints.

• Evaluated proposed modifications to program parameters and made adjustments to the original program plan and budget as necessary.

• Conducted comprehensive assessments of program performance, pinpointing areas for enhancement and executing required modifications.

• Independently formulated several program objectives and advocated for data-driven decision-making practices within the organization, resulting in more strategic project prioritization.

• Collaborated within the Agile team, assisting the product owner in managing and prioritizing backlogs while effectively converting stakeholder requirements into actionable tasks.

• Directed the coordination of program activities with other state agencies, governmental bodies, and private sector partners, while identifying and implementing process enhancements throughout program management.

• Oversaw a process re-engineering project aimed at refining and consolidating end-to-end service processes; restructured communication pathways among ten departments and reduced paperwork by 75%.

• Contributed to the collection and evaluation of process agreements and artifacts, including the development of a program Vision and Backlog.

• Contributed to the formulation of detailed creative briefs for all projects.

• Served as a communication bridge among creative vendors, designers, and business teams.

•. Promoted the integration of Agile methodologies, best practices, and tools.

• Generated comprehensive project reports and provided progress updates to stakeholders and team members, while assisting the Scrum Master in organizing and facilitating all Agile ceremonies for the designated POD.

• Oversaw project timelines and budgets through project management strategies, achieving a 5% cost reduction and a 10% improvement in completion times.

• Managed the company's general ledger and account reconciliations, playing a key role in achieving a 92% year-over-year revenue increase.

• Created tailored financial models to evaluate new business opportunities, enhancing profitability potential.

• Successfully delivered 10 projects within budget and on time, leading to a 95% client satisfaction rate and a 4% decrease in project delivery duration.

• Established and implemented clear project scopes and quality standards across more than 10 initiatives, resulting in a 25% rise in stakeholder satisfaction while ensuring compliance with industry best practices and risk management protocols.

•Collaborated with product owners to refine the product backlog, ensuring that features met customer needs and aligned with company objectives, which led to a 40% increase in customer satisfaction.

• Developed and deployed SAP S/4HANA solutions, achieving a 35% reduction in processing time and a 40% acceleration in financial closing.

• Created project documentation, conducted requirements gathering, generated project status reports, and supported project lifecycles •

•Coordinated and managed projects with cross-functional teams, resulting in a 10% boost in team efficiency.

•Offered innovative and strategic recommendations to the team, which led to a 15% increase in team efficiency.

•Cultivated and maintained robust relationships with clients and stakeholders, resulting in a 15% increase in repeat business.

•I identified, analyzed, and reported project risks, delays, and issues to the project manager and pertinent stakeholders.

• Served as the sole point of accountability for data within MDM projects, overseeing project and program managers on designated assignments.

• Performed quality assurance testing to guarantee that the project deliverables adhered to quality standards and were free of defects.

• Worked with regional operations teams, aiding management in defining and implementing program objectives and performance criteria. My efforts have enhanced cross-departmental collaboration.

• Fostered robust working relationships with clients, making certain that their requirements were fulfilled while surpassing expectations regarding deliverables.

• Through market research, I discerned client needs and trends, contributed to the service development process, and increased client satisfaction by 25%.

• I organized and facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives for three cross-functional teams, totaling 25 members.

• Implement agile SAP project management methodologies, streamline sprint planning, and promote a culture of iterative development for swift deployment.

•Streamlined Scrum processes and facilitated ceremonies, achieving a 30% reduction in redundancies.

•Conducted the monthly general ledger reconciliation analysis and implemented the required adjustments.

•Streamlined the General Ledger's preparation and review process has streamlined operations, yielding a time saving of 23 hours each month.

•Worked in tandem with the procurement team to negotiate rates, delivery schedules, and payment terms with vendors, ensuring adherence to the designated budget.

•Assisted the Finance and Accounting teams with the year-end reconciliation of over 150 accounts, resulting in a 15% increase in efficiency.

•Assisted in budget preparation by providing detailed analysis and forecasts to aid in financial decision-making.

•Successfully oversaw the maintenance and monitoring of inter-company loan schedules.

• Assisted with implementing sustainable practices in financial operations, leading to cost savings of 2 to 5 percent of allocated project budgets

•Aided senior project managers in project financial planning, reporting and execution, including creating project timelines and budgets.

• Assisted in development of internal control policies, contributing to a more secure and compliant financial environment.

•Collaborated with departments to optimize business processes using SAP Best Practices, leading to a 25% increase in operational efficiency and $5M in cost savings within the first year.

• Process contracts such as Statement of Work (SOWs) and Master Service Agreements (MSAs), MDM, purchase orders by working with Indirect Sourcing/vendors for set up

• Conducted monthly bank reconciliations and GL analyses for assets worth $14M+.

· Managed purchase orders and performed financial reporting and financial ad hoc duties for multiple departments

• Utilized project management tools to monitor progress, allocate resources, and manage the budget, ensuring rigorous oversight of project scope and deliverables.
• Conducted regular reviews and updates of team resource documentation.
• Analyzed the underlying causes of issues to devise and implement effective solutions.
• Developed tailored project proposals that aligned with clients' financial constraints, production timelines, and strategic objectives.
• Established a continuous feedback mechanism with clients, incorporating their insights into service improvements, which resulted in a 35% increase in service Net Promoter Score (NPS).
• Discovered opportunities for cost reduction, achieving a notable 10% decrease in budget expenditures.
• Collaboratively managed project risks, challenges, and modifications.
• Co-managed project risks, challenges, and modifications, ensuring that multiple projects were completed on time and met quality standards.
• Contributed to a 10% improvement in project efficiency through the implementation of process enhancements.
• Led the initiative for remote agile project management at Slack, facilitating effective collaboration among teams during the shift to remote operations.
• Reached project milestones ahead of schedule by proactively identifying and mitigating potential delays.