Operations Director Career
Dynamic Operations Director and Organizational Communication Expert with over 15 years of experience, operating in a diverse, fast, ever-changing, cross-cultural environment. Skilled in managing, coordinating, directing and engaging the marketplace and communities with a proven track record of attaining intended business outcomes. Recognized for practical leadership in improving organizational service delivery and quality of life for both clients and staff. Recognized for designing, monitoring and evaluation of protocols which improve efficiency and staff performance-resulting in operational cost reduction. Recognized for public speaking and community engagement initiatives which raise awareness and build winning brands. A team player and quick learner-with an excellent attendance streak, flexibility and adaptability to new work methods and technologies including social media and automation of processes which exceed organizational and operational expectations.
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· Exercising Leadership: Foundational Principals – Kennedy School of Government-Harvard
· Steven Minister-Counseling/Leadership- Steven Ministry
· Certificate of Appreciation for a Cultural and International Development Workshop facilitation to the American Soldiers- 415th Civil Affairs Battalion, Michigan
· Completing an America policy class -Kennedy School of Government-Harvard
. CPR./First Aid
-Recognized for both public and interpersonal communication which led to clarity of cause and need as well as resolving conflict
-Recognized for operational coordination and management which saved time and resulted in efficiency
-Recognized for practical leadership which resulted in the improvement of service delivery and quality of life for both clients and staff
-Recognized for designing, monitoring and evaluation of protocols which improved efficiency and staff performance-resulting in operational cost reduction
-Recognized for public speaking and community engagement initiatives which raise awareness and build winning brands