Solomon Nzioka
Doha,Qatar
Summary
Experienced Bar Manager offering years in restaurant service. Knowledgeable about Cocktail creativity, sales, marketing and inventory controls.
Overview
5
5
years of post-secondary education
21
21
years of professional experience
Work History
Bar Manager
Hakkasan Restaurant, St Regis Hotel
Doha, Qatar
01.2016 - Current
- Inspiring bar staff to deliver prompt, friendly and efficient service.
- Stock Control and full monthly audit.
- HR responsibilities including recruitment, training and development
- Responsible for management of brand standards, stock maintenance and cashiering.
- Creation of new Cocktails.
- Menu development.
- Maintaining high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Assistant Bar Manager
Hakkasan
Doha, Qatar
01.2014 - 01.2016
- Assisted the Bar Manager on ordering and stock maintenance.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Consulted with managers to organize special events and promotions.
Head Bartender
Hakkasan
Doha, Qatar
01.2012 - 01.2014
- Trained bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, and mixers.
Bar captain
Atmosphere Restaurant, Armani Hotel
Dubai, U.A.E
12.2010 - 01.2012
- Prepared classic, modern and unique cocktails for each customer.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet all customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Mixologist
Sky View Bar, Burj Al Arab
Dubai, U.A.E
01.2009 - 01.2010
- Managed and maintaining a mixology trolley.
- Prepared classic, modern and unique cocktails for each customer.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Increased bar revenue through development and marketing of featured cocktails.
Bartender
Burj Al Arab Jumeirah
01.2007 - 04.2008
- Mixed and serving alcoholic and non-alcoholic drinks.
- Ordered herbs and purees by emails to purchasing chef.
- Ordered spirits and wines from the stores.
- Kept track and updating temperature records.
- Assisted in stock control.
- Observedworkplace hygiene, occupational health and safety, and security procedures.
- Food and beverage service.
- Banquets and events.
Waiter/Bartender
Holiday inn
01.2005 - 01.2006
- Food and beverage service.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waiter
Holiday Inn Hotel
Nairobi, Kenya
03.2000 - 06.2005
- Food and beverage service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Waiter
Kraal Restaurant
Nairobi, Kenya
01.1998 - 01.2000
- Food and beverage service.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Inspected dishes and utensils for cleanliness.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Diploma - tourism and business management
Mombasa polytechnic
01.1995 - 01.1997
K.C.S.E -
Joanna Chase Secondary School
Kenya 01.1991 - 01.1994
Accomplishments
- MMI bar academy training program
- Mixologist master class
- Whisky, Vodka, Rum and Single malt master class
- Basic wine course W.S.E.T level 1 in Sake
- W.S.E.T level 1 and 2 in Wine
- Participant Havana club cocktail competition 2008
- World class bar competition 2009
- Finalist world class bar competition Dubai 2011
Additional Information
- Solomon Mwendwa Nzioka , Nationality: Kenyan Date of birth: 04/04/1976 Mobile: +974 33865432
Timeline
Bar Manager
Hakkasan Restaurant, St Regis Hotel
01.2016 - Current
Assistant Bar Manager
Hakkasan
01.2014 - 01.2016
Head Bartender
Hakkasan
01.2012 - 01.2014
Bar captain
Atmosphere Restaurant, Armani Hotel
12.2010 - 01.2012
Mixologist
Sky View Bar, Burj Al Arab
01.2009 - 01.2010
Bartender
Burj Al Arab Jumeirah
01.2007 - 04.2008
Waiter/Bartender
Holiday inn
01.2005 - 01.2006
Waiter
Holiday Inn Hotel
03.2000 - 06.2005
Waiter
Kraal Restaurant
01.1998 - 01.2000
Diploma - tourism and business management
Mombasa polytechnic
01.1995 - 01.1997
K.C.S.E -
Joanna Chase Secondary School
01.1991 - 01.1994