Summary
Overview
Work History
Education
Accomplishments
Additional Information
Timeline
Generic

Solomon Nzioka

Doha,Qatar

Summary

Experienced Bar Manager offering years in restaurant service. Knowledgeable about Cocktail creativity, sales, marketing and inventory controls.

Overview

5
5
years of post-secondary education
21
21
years of professional experience

Work History

Bar Manager

Hakkasan Restaurant, St Regis Hotel
Doha, Qatar
01.2016 - Current
  • Inspiring bar staff to deliver prompt, friendly and efficient service.
  • Stock Control and full monthly audit.
  • HR responsibilities including recruitment, training and development
  • Responsible for management of brand standards, stock maintenance and cashiering.
  • Creation of new Cocktails.
  • Menu development.
  • Maintaining high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Assistant Bar Manager

Hakkasan
Doha, Qatar
01.2014 - 01.2016
  • Assisted the Bar Manager on ordering and stock maintenance.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Consulted with managers to organize special events and promotions.

Head Bartender

Hakkasan
Doha, Qatar
01.2012 - 01.2014
  • Trained bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, and mixers.

Bar captain

Atmosphere Restaurant, Armani Hotel
Dubai, U.A.E
12.2010 - 01.2012
  • Prepared classic, modern and unique cocktails for each customer.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Mixologist

Sky View Bar, Burj Al Arab
Dubai, U.A.E
01.2009 - 01.2010
  • Managed and maintaining a mixology trolley.
  • Prepared classic, modern and unique cocktails for each customer.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Increased bar revenue through development and marketing of featured cocktails.

Bartender

Burj Al Arab Jumeirah
01.2007 - 04.2008
  • Mixed and serving alcoholic and non-alcoholic drinks.
  • Ordered herbs and purees by emails to purchasing chef.
  • Ordered spirits and wines from the stores.
  • Kept track and updating temperature records.
  • Assisted in stock control.
  • Observedworkplace hygiene, occupational health and safety, and security procedures.
  • Food and beverage service.
  • Banquets and events.

Waiter/Bartender

Holiday inn
01.2005 - 01.2006
  • Food and beverage service.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waiter

Holiday Inn Hotel
Nairobi, Kenya
03.2000 - 06.2005
  • Food and beverage service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Waiter

Kraal Restaurant
Nairobi, Kenya
01.1998 - 01.2000
  • Food and beverage service.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Inspected dishes and utensils for cleanliness.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

Diploma - tourism and business management

Mombasa polytechnic
01.1995 - 01.1997

K.C.S.E -

Joanna Chase Secondary School
Kenya
01.1991 - 01.1994

Accomplishments

  • MMI bar academy training program
  • Mixologist master class
  • Whisky, Vodka, Rum and Single malt master class
  • Basic wine course W.S.E.T level 1 in Sake
  • W.S.E.T level 1 and 2 in Wine
  • Participant Havana club cocktail competition 2008
  • World class bar competition 2009
  • Finalist world class bar competition Dubai 2011

Additional Information

  • Solomon Mwendwa Nzioka , Nationality: Kenyan Date of birth: 04/04/1976 Mobile: +974 33865432

Timeline

Bar Manager

Hakkasan Restaurant, St Regis Hotel
01.2016 - Current

Assistant Bar Manager

Hakkasan
01.2014 - 01.2016

Head Bartender

Hakkasan
01.2012 - 01.2014

Bar captain

Atmosphere Restaurant, Armani Hotel
12.2010 - 01.2012

Mixologist

Sky View Bar, Burj Al Arab
01.2009 - 01.2010

Bartender

Burj Al Arab Jumeirah
01.2007 - 04.2008

Waiter/Bartender

Holiday inn
01.2005 - 01.2006

Waiter

Holiday Inn Hotel
03.2000 - 06.2005

Waiter

Kraal Restaurant
01.1998 - 01.2000

Diploma - tourism and business management

Mombasa polytechnic
01.1995 - 01.1997

K.C.S.E -

Joanna Chase Secondary School
01.1991 - 01.1994

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