Solomon Onwukaife
Austin,TX
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Traba
Austin, TX
01.2026 - Current
- Operated material handling equipment to ensure efficient warehouse operations.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Maintained cleanliness and organization of workspaces to enhance safety and efficiency.
- Loaded and unloaded shipments, verifying contents against shipping documents.
Inventory Associate
Fashion Forums
Austin, TX
07.2023 - 01.2026
- Supported daily inventory operations including receiving, labeling, stocking, and cycle counting to maintain accurate on-hand quantities.
- Picked, packed, and staged orders for internal requests and outbound fulfillment; verified SKUs, quantities, and condition before release.
- Performed regular inventory counts and investigated variances; corrected discrepancies through accurate transactions and documentation.
- Maintained organized storage locations and improved product flow by restocking, rotating, and consolidating inventory as needed.
- Used basic scanning/data-entry processes to update inventory movements, receipts, transfers, and adjustments.
Customer Service Representative (Inbound Call Center)
Teleperformance
Austin, TX
01.2021 - 01.2023
- Handled high-volume inbound calls to assist customers with account questions, order support, troubleshooting, and service requests.
- Resolved issues by verifying customer information, documenting interactions accurately, and following escalation procedures when needed.
- Maintained strong customer service and call quality by using active listening, clear communication, and a solutions-focused approach.
- Processed updates and requests in customer systems while ensuring compliance with privacy and security guidelines.
- Worked closely with team leads and peers to meet performance goals and improve first-call resolution.
Delivery Service Driver (Vending/Route)
Canteen
Austin, TX
01.2018 - 01.2021
- Delivered and stocked vending products on assigned routes; maintained accurate inventory counts and restock levels at each location.
- Loaded, secured, and transported product safely; verified deliveries against route sheets and documented shortages or damages.
- Performed basic service checks during restocking (product rotation, cleanliness, minor adjustments) to keep machines customer-ready.
- Completed route documentation accurately and communicated product needs, site issues, and supply shortages to supervisors.
- Provided professional customer service at each stop while meeting daily route schedules.
Bouncer /Security Manager (Part-Time)
Terminal 6 Nightclub
Austin, TX
03.2016 - 01.2020
- Provided security for staff and patrons; supported safe entry procedures and maintained a controlled environment.
- Performed pat-downs, monitored crowds, and assisted with additional security for special events and artists.
Quality Control Inspector (Short-Term Assignment)
Flextronics
Austin, TX
07.2018 - 11.2018
- Monitored production processes and identified hazardous or nonconforming materials; escalated concerns to senior leadership.
- Inspected products for compliance with specifications and removed items that did not meet quality standards.
- Recommended process adjustments when defect trends were identified and supported line efficiency to meet deadlines.
Quality Control
ICU Medical (formerly Hospira)
Austin, TX
05.2017 - 07.2018
- Identified production discrepancies quickly while maintaining a high level of inspection accuracy.
- Used multiple tools and devices to verify product quality met internal standards and customer expectations.
- Documented findings and communicated issues to production teams to support corrective actions.
Dispatcher
ICU Medical (formerly Hospira)
Austin, TX
09.2016 - 05.2017
- Answered calls from production and maintenance teams and dispatched appropriate personnel to service requests.
- Managed and monitored production usage and maintenance records for accurate tracking and reporting.
- Operated a multi-line phone system and maintained clear communication during urgent requests.
Operator
ICU Medical (formerly Hospira)
Austin, TX
01.2014 - 05.2015
- Met production standards in manual operations while operating equipment requiring mechanical aptitude and attention to detail.
- Gained cleanroom experience and worked with specialized equipment while following safety and quality procedures.
Associate
Wash N’ Roll
Austin, TX
02.2013 - 06.2013
- Performed hands-on car washing and detailing tasks while maintaining quality and customer satisfaction.
Education
High School Diploma -
Cedar Park High School
Cedar Park, TX05.2012
Skills
- Certified and experienced in operating forklifts, pallet jacks, and conveyor systems
- Assisted in loading and unloading trucks efficiently Supported order fulfillment by picking and packing items accurately Verified orders to ensure correct shipment and delivery
- Executed de-escalation strategies and crisis management techniques to resolve tense situations effectively
Timeline
Warehouse Associate
Traba
01.2026 - Current
Inventory Associate
Fashion Forums
07.2023 - 01.2026
Customer Service Representative (Inbound Call Center)
Teleperformance
01.2021 - 01.2023
Quality Control Inspector (Short-Term Assignment)
Flextronics
07.2018 - 11.2018
Delivery Service Driver (Vending/Route)
Canteen
01.2018 - 01.2021
Quality Control
ICU Medical (formerly Hospira)
05.2017 - 07.2018
Dispatcher
ICU Medical (formerly Hospira)
09.2016 - 05.2017
Bouncer /Security Manager (Part-Time)
Terminal 6 Nightclub
03.2016 - 01.2020
Operator
ICU Medical (formerly Hospira)
01.2014 - 05.2015
Associate
Wash N’ Roll
02.2013 - 06.2013
High School Diploma -
Cedar Park High School