SOLOMON TAKYI
Pittsfield,MA
Summary
Compassionate healthcare professional with Georgia CNA and CMA certifications, delivering high-quality patient care in assisted living settings. Strong background in medication administration, individualized care planning, and staff supervision, committed to enhancing residents' dignity and well-being while ensuring regulatory compliance.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Certified Medication Aide (CMA)
Serenity Empire Assisted Living
Sweetwater Creek, USA
06.2025 - Current
- Administered prescribed medications per physician orders and facility protocols.
- Verified five rights of medication administration before dispensing drugs.
- Monitored residents' health conditions and promptly reported significant changes to nursing staff to ensure timely interventions.
- Collaborated with healthcare teams to develop and implement individualized care plans, enhancing patient-centered care.
- Maintained accurate medication logs for compliance and documentation.
- Educated residents and families on effective medication management and awareness of potential side effects.
- Conducted regular audits of controlled substances to ensure regulatory compliance.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Manager
Serenity Empire Personal Care Home
Fairburn, USA
10.2024 - Current
- Managed daily operations of licensed personal care home, ensuring high-quality resident care.
- Supervised caregivers and support staff to maintain service excellence and compliance.
- Monitored resident safety, health status, and quality of life metrics.
- Trained new employees and coached staff, fostering a culture of continuous improvement in service quality.
- Developed individualized care plans, ensuring tailored support for residents to enhance their well-being and quality of life.
- Coordinated physician appointments and transportation, facilitating effective communication with families to ensure comprehensive resident care.
- Maintained therapeutic and respectful environment promoting resident dignity and independence.
- Completed incident reports, shift reports, and documentation to uphold operational standards.
Certified Nursing Assistant (CNA)
Serenity Empire Personal Care Home
Fairburn, USA
08.2024 - Current
- Monitored and recorded vital signs to ensure resident health.
- Facilitated bathing, dressing, grooming, toileting, and oral hygiene to promote resident dignity and comfort.
- Assisted with transfers, ambulation, repositioning, and wheelchair mobility.
- Supported meal preparation, feeding, and hydration while documenting intake/output to ensure nutritional needs were met.
- Observed and reported physical or emotional changes to supervising nurse.
- Maintained clean, safe, and comfortable environment for residents.
- Provided emotional support and companionship, fostering a positive environment for resident well-being.
- Adhered to HIPAA, infection control, and resident safety policies.
Customer Service Supervisor
Menzies Aviation Handling Services
Accra, Ghana
12.2006 - 01.2023
- Supervised airport customer service operations, ensuring timely and effective passenger support.
- Managed passenger check-in and boarding operations.
- Maintained excellent customer service during flight disruptions, addressing passenger concerns and facilitating alternate arrangements.
- Coordinated daily staff schedules to optimize coverage and service quality.
- Assisted passengers with special needs.
- Processed ticket refunds and customer payments.
- Prepared flight documentation and operational reports.
- Ensured compliance with airline safety procedures.
Airline Customer Service Personnel
Citylink Airline
Accra, Ghana
12.2005 - 11.2006
- Delivered exceptional customer service, resolving inquiries and issues to maintain high passenger satisfaction.
- Assisted passengers with ticketing, check-in, boarding, and baggage services to ensure a smooth travel experience.
- Checked and confirmed travel documents for accuracy during passenger processing, enhancing compliance and efficiency.
- Issued domestic airline tickets.
- Performed secretarial and administrative duties.
Human Resources Assistant
Ghana Airways Limited
Accra, Ghana
03.2004 - 03.2005
- Maintained accurate employee files and office records to support HR processes.
- Organized and filed confidential documents securely to ensure compliance with privacy regulations.
- Prepared correspondence and reports to facilitate communication and documentation.
- Answered telephone calls and assisted visitors.
- Distributed office mail and correspondence.
Education
Bachelor of Science - Human Resources Management
Central University College
Accra, Ghana01-2011
Diploma in Business Studies - Secretarial Option
Centre for Business Studies
Accra, Ghana01-2006
General Airfares Ticketing & Reservation -
Ghana Airways Training School
Accra, Ghana01-2005
Secondary Education -
SOS HGVTC
Accra, GhanaSecondary Education -
Nifa Secondary School
Accra, GhanaSkills
- Medication administration
- Vital signs monitoring
- Patient observation
- Infection prevention and control
- ADL support
- Personal care assistance
- Mobility and transfer assistance
- Feeding support
- Hygiene and grooming assistance
- Pressure injury prevention
- End-of-life care support
- Care planning
- Incident reporting
- Caregiver training
- Resident care coordination
- Resident-family engagement
- Team collaboration
- Time management and multitasking
- Organizational skills
- Critical thinking skills
Certification
- Active Georgia Certified Nursing Assistant (CNA)
- Active Certified Medication Aide (CMA)
- Home Health Aide
- American Red Cross Adult First Aid/CPR/AED
- Alison – Elderly Care and Caring for the Disabled
- Alison – Introduction to Mental Health
- Passenger Handling Check-In
- Basic Document Training
- Codeco Passenger Supervisor
- Altea DC Accepting the Customer
- Altea DC Boarding the Customer
- Altea DC Consulting and Finding Information
- Human Factors
- Airfares Ticketing and Reservation
Languages
- English
- Ghanaian Languages
Professional References
- Doris Yirenkyi Asare, Healthcare Administrator, Serenity Empire Personal Care Home, 404-246-6755
- Shaun Blunt, Cobb Medical Institute, 679-398-1234
- Charlotte Yeboah, Menzies Aviation Handling Services, Accra, Ghana, +233 244367129
- Priscilla Dagadou, Menzies Aviation Handling Services, Accra, Ghana, +233 244 205 791
- Fidelia Ohemaa Adjovi, Ghana Gas / FIDOTCH AID, Accra, Ghana, +233 202 685 707
Volunteer Experience
- FIDOTCH AID Ghana & ABAN Ghana, Participated in environmental beautification projects., Organized charitable community programs., Assisted with educational outreach., Supported community development initiatives.
- Presbyterian Church of Ghana, Assisted with charitable events., Supported community outreach and volunteer programs.
- FIDOTCH HELP THE LESS PREVILAGE, Support the Elderly, Provide souvenirs for feeding and clothing
Timeline
Certified Medication Aide (CMA)
Serenity Empire Assisted Living
06.2025 - Current
Manager
Serenity Empire Personal Care Home
10.2024 - Current
Certified Nursing Assistant (CNA)
Serenity Empire Personal Care Home
08.2024 - Current
Customer Service Supervisor
Menzies Aviation Handling Services
12.2006 - 01.2023
Airline Customer Service Personnel
Citylink Airline
12.2005 - 11.2006
Human Resources Assistant
Ghana Airways Limited
03.2004 - 03.2005
Bachelor of Science - Human Resources Management
Central University College
Diploma in Business Studies - Secretarial Option
Centre for Business Studies
General Airfares Ticketing & Reservation -
Ghana Airways Training School
Secondary Education -
SOS HGVTC
Secondary Education -
Nifa Secondary School